Benjamin Ong Email & Phone Number

Herndon VA

· Provided direct Sprint customer support in implementation, configuration and service activation of Secured Internet Access and Remote Access Services using Juniper 5200 Firewall device, and IP Sec Tunnelling services of types GRE, VTI or ACL_based Tunnels using Cisco 7200 devices in an MPLS environment. · Provided expertise and major contribution in.

Reston VA

· Provided direct customer support on issues related to Secured Internet Access (SIA), Remote Access Srvices, IPSEC Tunneling and Firewalling Services implementation and activation.· Provided troubleshooting and resolution assistance to floor engineers escalated issues on Multi Protocol Labelling Switching (MPLS), Peerless Internet Proctocol (PIP), Direct.

Vienna VA

· Provided support for Sprint Internet Service customers’ WAN circuit during initial stage of implementation that included troubleshooting and resolving connectivity, IP routing such as BGP, EIGRP and OSPF or DNS issues with clients.· Provided subject matter expertise in implementation and maintenance of all Internet products that include Internet &.

Vienna VA

· Undertaken major Local Area and Wide Area Network conversion and upgrade from existing IBM SNA platform into a full IP network which included evaluation, planning, project management, implementation and installation of replacement hardwares such as Hubs, Switches and Routers (VoIP), as well as Desktop computers.· Managed company's daily network.

Master Of Business Administration (Mba), Marketing

Bachelor Of Science, Electronics Engineering