Obi Onuora Email & Phone Number

Liaison for the city, providing client assistance, guidance, and support for multiple vendorsRespond daily to dozens of emails and telephone inquirers, swiftly and efficientlyIndependently resolve difficult vendor issues, avoiding escalation to a supervisorCultivate and maintain relationships with vendor executives

Greater New York City Area

Languages learned/ tools used: JavaScript ES6, ReactJS, HTML5, CSS3, AJAX, NodeJS, Express, PostgreSQL, Sequelize, Ruby, Ruby on Rail, TrelloWeb Development Immersive learning, which comprised of 4 major projects, team collaboration and full stack skill enhancements

Bronx, New York

Advised, assisted and prepared young adults transitioning into college and/or the work force.Prepared and responded to several emails on behalf of the State and Agency on a daily basisMaintained detailed notes on all cases as well as developed reports and presentations externally for court, and internally for the agency’s executive staffAdvocated for clients in court while serving as a liaison between families and the State of New York to ensure clear communication between all parties

Responsibilities included managing weekly status meetings with product managers, creating and adjusting unique campaigns using KPI analysis, and persuading opportunities for account growth and new businessManaged the Holiday Keurig Coffee account which saw 30% account growth the following year, due to client satisfactionWorked in tandem with the Account Executive on the Cholula Hot Sauce campaign, during which time Cholula saw an 18% increase in sales in focus areas as oppose to a 7% increase nationwideConducted primary and secondary research to identify strategic opportunities and recommendations for new product launches and brand extensions.Served as the point person during the Onboarding process for newly acquired clientele, to ensure all issues and concerns were dealt with in a swift and efficient manner

Garden City, New York

Built and maintained a loyal group of clientele by listening to customer’s concerns and understanding their needs, suggesting new merchandise and inviting them to upcoming eventsExhibited the ability to set and achieve sales goals with a competitive drive and entrepreneurial confidence to succeed in a commission-based environment

Bachelor Of Arts (B.A.), Communication And Rhetoric

Certificate Of Completion Web Development Immersive, Full Stack Devolpment