Obi H. Email & Phone Number

Toronto, Canada Area

Mississauga

• Facilitate IT Communication within the finance and accounting group and leads the analysis, design and implementation of process and reporting improvements where appropriate
• Performs GAP analyses, defines requirements, and recommends changes that address current and future needs
• Collaborating with the stakeholders from the accounting and finance groups and contributes to the opportunity assessment, Project proposal and business case development process by analyzing the investors and end users.
• Collaborating with stakeholders, users and developers to analyze and document user requirements to support various business processes and ensuring both their efficiency and consistency across organization.
• Posting large number of transactions such as Journal Entries, Charges, Receipts and payables and data such as tenant, users, contacts or owner records using ETL
• Facilitating with posting monthly rent charges and receipts to tenant and payables and cheques to Vendor

Toronto, Canada Area

• Helped client setup their Advanced Commercial Recoveries to ease their yearly Commercial Recovery Reconciliation
• Provided remote/online and in person classes and presentations to clients/end users of Voyager software on various functionalities such as Commercial Recoveries, Bank Reconciliation, Workflow, securities and.
• Worked with users to resolve their bank reconciliation, AR Tie out, Straight Lining GL Allocation and Commercial Recoveries issues.
• Helped users close properties, month and year in Yardi Voyager platform
• Successfully managed multiple projects simultaneously
• Upgraded clients from older version to a newer version of Voyager

Toronto, Canada Area

• Assisted a client pool of 2000+ with daily support needs including, but not limited to, Yardi applications, AR, JEs, and AP.
• Conducted user training sessions for clients using SaaS ERP or legacy solutions which provide Property Management, Financial and Accounting functionalities.
• Remotely set up and configured client servers and workstations to accommodate a Yardi Genesis environment. Performed SQL server upgrades from server 2008 up to server 2012 for clients.
• Enhanced CRM database by documenting detailed case notes relating to the client and incident management records.
• Facilitated client with their Bank Reconciliation, monthly and year end close accounting in Yardi Genesis1, 2 platforms

Oakville

• Displayed solid multi-tasking ability with above average keyboarding and internet/computer navigation skills for searching on-line client data and product information while simultaneously conversing with client
• Verifying, investigating and resolving customer related account issues regarding payments and other account activity at Domino’s to preserve strong client relationships
• Played a key role in ensuring the successful operation of Bronte village location.
• Lessened time spent on reports, TD1 forms, calculating salaries, managing inventories, accruals, account reconciliations and administering company budget by implementing the use of Microsoft Office Excel spreadsheets.
• Handled workplace HR issues including training, compensation structures, incentives and new- employee orientation.
• Fostered a teamwork/open-door environment conducive to positive dialogue across the organization.

Mississauga

• Effectively sold Domino’s products, services and solutions to clients
• Memorized and retained knowledge about the features and benefits of a wide range of products and services and convey the information to clients
• Strong client service orientation, driven to help meet clients’ immediate needs, resolve problems and provide excellent client service
• Resolving customer complaints and maintaining customer satisfaction as it pertained to dining experience