Obiora Nkwocha Meng, Pmp®

Obiora Nkwocha Meng, Pmp® Email and Phone Number

Project Management | Product Development | Process & Strategy Improvement for SAAS | Digital Transformation Driver | Government Admin & Revenue Services @ Avenu Insights & Analytics
centreville, virginia, united states
Obiora Nkwocha Meng, Pmp®'s Location
Greater Toronto Area, Canada, Canada
About Obiora Nkwocha Meng, Pmp®

Project Manager with 10+ years of experience delivering complex technical projects across diverse industries including Retail, Non-Profit, Event Technology, and Government Technology Services. Proven track record in leading cross-functional teams, managing budgets and resources, and implementing innovative solutions to ensure project success. Expertise in Agile methodologies (Scrum/Kanban), stakeholder management, and risk mitigation. Passionate about driving process improvement and enhancing team performance. My passion lies in driving efficiency through process and strategy improvements, fostering collaboration, and delivering exceptional results that exceed expectations. Career Highlights and Achievements:Led multi-million-dollar projects in Retail, Non-Profit, Event Technology, and Government Technology Services sectors, delivering tangible results and exceeding client expectations.Reduced development cycle time by 20% and improved software quality by 15% through the implementation of robust Agile frameworks and comprehensive User Acceptance Testing (UAT).Increased customer satisfaction by 8 points and reduced average ticket resolution time by 40% by implementing innovative customer ticket resolution processes.Successfully managed complex stakeholder engagements and facilitated effective communication channels, resulting in a 25% increase in go-live success rates.CORE COMPETENCIESProject Planning and Scheduling: Microsoft ProjectBudgeting and Cost Control: Microsoft ExcelResource Allocation: TrelloStakeholder Management: Salesforce, PipedriveRisk Management: Risk Register, Risk.ioAgile Methodologies (Scrum/Kanban): JIRA, Trello, Asana, Monday.com, Azure DevOpsQuality Assurance: ServiceNowData Analytics: Power BITechnical documentation: Confluence, SharePoint, Google Docs, GitHub, BitbucketI am passionate about leveraging my skills and experience to drive success for your organization. Let's connect to discuss how I can contribute to your team's success. Reach out to me via LinkedIn messaging or email at obiorankwoch.official@gmail.com#SeniorProjectManager #AgileExpert #ProjectManagement #Leadership #StakeholderManagement #AgileMethodologies #Scrum #Kanban #ResourceManagement #AchievementFocused #ResultsDriven #Collaboration #StrategicPlanning #CareerHighlights #LinkedInProfile #ConnectWithMe

Obiora Nkwocha Meng, Pmp®'s Current Company Details
Avenu Insights & Analytics

Avenu Insights & Analytics

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Project Management | Product Development | Process & Strategy Improvement for SAAS | Digital Transformation Driver | Government Admin & Revenue Services
centreville, virginia, united states
Employees:
413
Obiora Nkwocha Meng, Pmp® Work Experience Details
  • Avenu Insights & Analytics
    Project Manager
    Avenu Insights & Analytics Nov 2022 - Present
    Greater Toronto Area, Canada
    Projects: Tax and Business Licensing Processing US/Canada | Short- & Long-Term Rental Legacy System Migration (Avenu STR 2.0 | Payment Processing for Vacation Rental Permitting Lead project manager in a multi-million-dollar client project for local and state government revenue services across North America, The Bahamas, and Spain as part of the Project Management Office.Managed the Short-Term Rental compliance software development team & collaborated with the product lead to establish robust frameworks, and comprehensive User Acceptance Testing (UAT), resulting in a 20% reduction in development cycle time and a 15% enhancement in software quality. Direct stakeholder management and engagement with city/town code enforcement departments, finance departments, and Bylaw agencies for lodging tax and Hotel occupancy. Utilized Azure DevOps environment to verify the preliminary user interface and ensure seamless software development processes, contributing to improved efficiency and software quality metrics. Implemented and streamlined client communication channels through a direct case management system, resulting in a 25% reduction in project change management and increased go-live target dates per project schedule. Designed and executed a new customer ticket resolution process by utilizing ServiceNow and industry expertise which led to a 40% reduction in average ticket resolution times and increased customer satisfaction scores by 8 points over 10. Tools: Monday.com, JIRA, Salesforce, Azure DevOps, Microsoft SharePoint & PowerBI, ServiceNow, Microsoft Project
  • Emaege Studio
    Creative Director | Founder
    Emaege Studio Sep 2017 - Present
    Hamilton, Ontario, Canada
  • Co.Lab 🚀   Joincolab.Io
    Product Manager Fellow
    Co.Lab 🚀 Joincolab.Io Oct 2023 - Dec 2023
    Toronto, Ontario, Canada
    Awarded an $8000 scholarship for the Diverse Tech Talent Program - Product Management Problem statement definition and Product Spec design for SettleEase - Creating a better Home Buying Experience in Canada. Work Experience : 4 Weeks direct Product Management experience with WOUESSI @wouessi digital Skills: Product Management | User-centered Design | Design Thinking | Problem Solving
  • Harmari By Ltas Technologies
    Project Manager
    Harmari By Ltas Technologies Feb 2022 - Nov 2022
    Toronto, Ontario, Canada
    Projects: Short-Term Rental Compliance & Identification | Payment Processing: PayPal & World Line IntegrationCoordinated multiple projects by leading and overseeing cross-functional teams which resulted in successful delivery of 20 company-wide projects on time and within scope. Oversaw client onboarding and executed training in collaboration with the Customer Success Team and client stakeholders through virtual and onsite delivery for 70 active state and local government Short-Term Rental Compliance projects. Managed research analyst recruitment process, virtual training and coaching, and onboarding through an internal hiring management system and online job boards with a 75% retention rate over 6 months. Implemented the use of Monday.com project management and CRM software for our project delivery team to eliminate double authoring across ticket tracking and project task management, saving 10 hours of documentation time.
  • Cast Group Of Companies Inc.
    Software Quality Analyst / Technical Sales Representative
    Cast Group Of Companies Inc. Jul 2019 - Feb 2022
    Toronto, Ontario, Canada
    Projects: WYSIWYG/VIVIEN R42 – 45 Release Update | BlackTrax – Real Tracking System Contributed to the success of award-winning event production software WYSIWYG and Vivien through comprehensive quality assurance practices, enhancing user experience and product stability.Designed and executed detailed test plans, scripts, and procedures, encompassing functional, system, A/B, and regression testing for multiple software version releases.Increased bug identification by 80% through proactive collaboration with the development team, contributing to faster resolution and improved release quality.Documented over 300 test cases to ensure comprehensive coverage and repeatability within the testing process.Leveraged automation scripts to streamline repetitive testing tasks, enhancing efficiency and reducing testing time.Identified and communicated critical bugs clearly and precisely, enabling the development team to prioritize and address potential issues effectively.Conducted market research for potential leads in the Mega House of Worship ecosystem, through online research and market verification on technology trends across North America.
  • Rhh (Not-For-Profit Organization)
    Project Control Coordinator
    Rhh (Not-For-Profit Organization) Aug 2017 - Apr 2018
    103 Macnab St N Hamitlon On
    Projects: Renovation of AOGE Facility (2000 sq. ft) | LED Video Wall Installation 103 Macnab St N FacilityProject #1 Description: Repurposing an open space 1 story building with a basement into 4 sections for different children age groups with multimedia installation, washrooms, furniture, and a front desk.Provided strategic oversight in the planning and implementation of the project with the cost of completion at $40,000 within 6 months.Managed day-to-day project activities with the project contractors, reviewing job quotations, providing input and direction, suggesting changes, and monitoring project progress.Worked with the city of Hamilton, ON safety and inspection officers to establish required safety procedures onsite.Supervised the organization’s expense and departmental budgets by verifying bills/expense statements from department units, preparing, and submitting expense reports, and preparing supporting documentation to process payments.Developed an internal process to efficiently organize vehicle fleet maintenance, document meeting minutes, and deploy e-mail marketing campaigns. and track payments.Project #2 Description: Installation of state-of-the-art LED video wall within existing premises for enhancing visual communication for conference sessions. Design and previsualization of the conference stage. Delivered end-to-end procurement of equipment from the manufacturer. Facilitated installation, configuration, and training of volunteers.

Obiora Nkwocha Meng, Pmp® Education Details

Frequently Asked Questions about Obiora Nkwocha Meng, Pmp®

What company does Obiora Nkwocha Meng, Pmp® work for?

Obiora Nkwocha Meng, Pmp® works for Avenu Insights & Analytics

What is Obiora Nkwocha Meng, Pmp®'s role at the current company?

Obiora Nkwocha Meng, Pmp®'s current role is Project Management | Product Development | Process & Strategy Improvement for SAAS | Digital Transformation Driver | Government Admin & Revenue Services.

What schools did Obiora Nkwocha Meng, Pmp® attend?

Obiora Nkwocha Meng, Pmp® attended Mcmaster University, Covenant University.

Who are Obiora Nkwocha Meng, Pmp®'s colleagues?

Obiora Nkwocha Meng, Pmp®'s colleagues are Joanna Currington, Rena Faulkner, Lauren Duke, Mary Iao, Corey Richard, Stephen Brown, Kristie Howell.

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