As a team lead & the head of technology, I liaised with my team to ensure projects are completed on-time & according to specifications. I equally functioned as an SEO expert, ensuring top visibility of websites and social profiles on search engine result pages.

- Worked with the EXCOs to formulate medium-term strategic goals and the implementation plan for the institution.- Led the feasibility plan for new locations & presented reports to the EXCOs for review and approval. - Served as secretary to the management committee and as such, prepared meeting minutes within 48 hours of the meeting, ensuring follow-up & implementation of scheduled activities. - Carried out a quarterly appraisal of the organization (in the areas of competition analysis with regards to processes, technology, products, people management, model, etc.) in the organization. - Ensured the branding activities and the vision of the institution are entrenched in the activities. - Worked closely with the Head of IT to drive the digital transformation plan of the institution.- Created and drove service standards in conjunction with the operations department, institution-wide.- Gave weekly general broadcasts/newsletters on the trends in the industry and the progress of the organization in the areas of innovation and strategy. - Daily review, update, and upgrade of the bank’s and institution’s websites, and applications, for aesthetics and better user experience.- Developed the branded master training slide for all departments and facilitators.- Quarterly training of new employees on Excellent Customer Service, Effective Branding as an Employee, Corporate Communication, and General Knowledge about the institution and her vision, mission, core values, dress codes, and expected behavioral patterns as an employee.- Successfully planned, organized, and executed the institution’s one-year anniversary event which granted me a lot of accolades and awards. - Prepared, co-reviewed, and published all the institution's policy manuals.- Prepared, printed, co-reviewed, organized, and submitted all documents (including correspondence management) required for the bank’s acquisition of a Microfinance Banking License which was granted by the CBN in Nov 2022.

o Evaluate the organization's performance, strengths and weaknesses, and competitive landscape in order to identify new growth opportunities.o Work closely with other executives to define and develop goals and objectives.o Collaborate with other members of the executive management team to align departmental strategy or direction with the overall goals of the organization.o Estimate the business impact of strategic initiatives and prepares reports and recommendations for executive leadership teams.o Drive innovative thinking throughout the organization; works closely with other executives to influence organizational culture.o Set priorities and communicates the strategic plan throughout the organization.o Developed plans for leveraging organizational resources in order to capitalize on growth opportunities and track performance.o Oversee the coordination of resources and activities regarding mission, vision, and strategy and ensures that employees and other stakeholders are working toward common goals.o Developed policies, practices, and procedures that have a significant impact on the organization.

o Leveraged expertise and training to develop effective business plans, achieve profitability goals, and grow business and customer retention.o Resolved customer issues using strong interpersonal skills and conflict-resolution techniques.o Trained subordinates (Tellers and customer service officers) on the use of core banking applications, Excellent customer service, Till balancing and reconciliations, payment processing, cash handling, and dispute management.o Supervised subordinates to ensure top-notch service across the institution.o Managed and supervised payroll processing for internal and external customers.o Drafted and presented an approved banking policy and roadmaps for the department and institution at large.o Disbursed over N2B in loans including payroll, microcredit, business, and Nano loans.o Received and posted loan repayments as due and applicable to customers.o Advise the Executive Direct (Finance & Operations) and other members of the Executive Management on the identification and implementation of workflow improvements and departmental procedures.o Maintained continuous lines of communication and kept the COO informed of critical Issues.o Oversaw day-to-day processes of operations including deposit services, electronic banking, cash management, loan servicing, and office management.o Worked in an acting capacity as the Executive Director throughout his annual and sick leave periods, ensuring no record of lapses and utmost performance in the department.

As a Digital Marketing Strategist and brand manager, I employed and leveraged the right marketing and branding strategies to ensure invisible businesses become visible, bringing them to limelight and ensuring an increase in customer base, and revenue.

In this role, I functioned creatively and effectively in the design, development, deployment, and optimization of agency, company, organizational & e-commerce websites for the company's clients, ensuring the projects are delivered on time, to taste, and according to specification.I was equally in charge of projects maintenance for the company and her clients to ensure there are no lags after deployment.

In this role, handled the following tasks and accomplishments:1. Planned Lessons According to Curriculum Standards2. Stayed Abreast of and taught Latest IT Trends3. Performed Regular Hardware and Software Updates on Classroom IT Devices4. Monitored Student Progress Through Administrating Assignments, Quizzes, and Tests5. Kept Track of Student Grades6. Coordinated with students and assisted them to select appropriate careers.7. Designed and updated all instructional materials for IT programs on a regular basis.

I provided IT support to the organization, ensuring proper IT inclusion & transformation in the day-to-day business activities in the areas of introducing the use of e-commerce websites to boost awareness and sales. I also managed the company's website, blog & emails to ensure a smooth transition.

In this role, I worked alongside my colleagues to ensure the successful data capture of the state's security operatives, security ID card design, processing, delivery, and card tracking.

In this role, I co-developed and managed the company's official website, Initial registration of state security operatives, and provided weekly plus monthly analysis and reports on the work progress.