As the General Manager of Aveon Hotels Abuja, I oversee all operational, financial, and strategic functions to ensure exceptional guest experiences and optimal business performance. My role involves implementing strategic initiatives, such as overhauling operational workflows, introducing property management systems, and streamlining communications, which led to a 59% increase in guest satisfaction. Through revenue management and cost optimization, I achieved a 90% revenue increase and reduced operational expenses by 37%.Key accomplishments include launching a guest feedback system that boosted online reviews by 30%, introducing staff training programs that decreased turnover by 30%, and driving a successful rebranding initiative that increased brand recognition. Under my leadership, Aveon Hotels Abuja achieved record-breaking occupancy rates, earned a “Top Choice” rating on travel platforms, received a “Best Hospitality Service” award, and gained eco-certification for sustainable practices.

As the Chief Operating Officer of Sabi Groups, a cutting-edge startup pioneering in the 4th Industrial Revolution, I lead operational strategy and execution across the blockchain, fintech, and research domains. My role is pivotal in translating Sabi Groups’ vision into scalable, efficient systems that drive growth, innovation, and industry impact. I oversee all core functions, from product development and process optimization to regulatory compliance and market expansion.Leveraging agile methodologies and data-driven strategies, I ensure our blockchain solutions are secure, our fintech products are user-centric, and our research initiatives stay at the forefront of technological advancement. By fostering cross-functional collaboration, I enable our teams to deliver robust solutions in a rapidly evolving market. My focus on operational excellence and continuous improvement strengthens Sabi Groups’ position as a leader in digital transformation and next-generation technologies.

- Develop an understanding of the guest's needs - Collaborate with hotels to cater for guest's needs and improve guest experience. - Perform competitive analysis and identify gaps and opportunities in the marketplace. - Be able to lead executive / expert interviews and presentations - Act as an internal resource, championing our content / storytelling / digital innovation whenever possible - Lead or collaborate guest engagements on a day to day basis - Demonstrate domain knowledge and expertise in a range of skills, such as business model development, financial modeling, product portfolio planning, organizational strategy, channel and go-to-market models, customer / market research etc.- Select appropriate frameworks, tools and approaches to use in solving client problems - Manage consulting engagements - Contribute to business development and thought leadership activities

As the General Manager of Crest Inn Apartments and Suites, I oversaw all operational facets of the hotel,, aiming to ensure exceptional guest experiences and maximize profitability. My role involved developing and implementing strategic plans to elevate service quality, enhance team performance, and drive sustainable growth. I took a hands-on approach to lead staff, streamline operations, and introduce improvements that align with the property’s vision and brand standards. I was committed to creating a welcoming environment that reflects the unique values of Crest Inn Apartments and Suites.Key Responsibilities and Milestones: 1. Operational Leadership and Strategic Development: • Successfully restructured key operational departments, enhancing efficiency and accountability. • Established streamlined procedures in guest services, housekeeping, and maintenance, reducing response times and increasing guest satisfaction scores by 20%. • Launched new sustainability initiatives in line with industry standards, reducing operational waste and utility costs by 35%. 2. Guest Experience Excellence: • Developed a personalized guest services approach, increasing repeat guest bookings by 45%. • Improved online review scores through proactive management and engagement strategies. 3. Revenue Management and Financial Planning: • Increased year-over-year revenue by implementing dynamic pricing models based on market trends. • Reduced operational expenses by 39% through cost-effective vendor management and supply chain improvements. 4. Team Development and Employee Engagement: • Improved staff retention by 25% through training programs and career growth opportunities. 5. Brand Development and Market Positioning: • Enhanced digital presence, with a focus on social media engagement and targeted advertising, increasing online traffic by 50%.Achievements: • Highest Occupancy Milestone: Achieved a record occupancy rate of 97% during peak seasons.

- Ensure that the Product roadmap is in alignment with our Startup vision- Create & keep a close eye on our KPIs- Developing high-quality business strategies and plans ensuring they align with short-term and long-term objectives- Make high-quality investing decisions to advance the business and increase profits- Enforce adherence to legal guidelines and in-house policies to maintain the company’s legality and business ethics

- Develop an understanding of the client’s business environment and strategy - Collaborate with our team to define project objectives, set key performance metrics, and establish project approach - Conduct research, stakeholder interviews, brainstorming sessions, and on digital projects conducting things like, features and functionality workshops - Oversee audience research activities (in conjunction with client or 3rd party) research teams - Assemble strategic insights into presentation materials for mid and senior level clients - Perform competitive analysis and identify gaps and opportunities in the marketplace - Keep abreast of emerging behaviors, technologies, and companies that are changing our client’s businesses - Be able to lead executive / expert interviews and client presentations - Act as an internal resource, championing our content / storytelling / digital innovation whenever possible - Lead or collaborate client engagements on a day to day basis - Demonstrate domain knowledge and expertise in a range of skills, such as business model development, financial modeling, product portfolio planning, organizational strategy, channel and go-to-market models, customer / market research etc.- Select appropriate frameworks, tools and approaches to use in solving client problems - Manage consulting engagements - Contribute to business development and thought leadership activities

Constantly evaluate the website & design digital media campaignsaligned with business goals, needs and effectively showcases our image. Manage end-to-end digital projects. Apply new technology, media, interactive research and emergingstandards related to digital media. Maintaining technical knowledge by attending design workshops andreviewing professional publications. Track, Analyze and Report all site metrics, performance and page viewson a monthly basis.