The Digital Transformation Centre (DTC) Kenya is an initiative of the German Development Cooperation co-financed by the European Union (EU), established to support the country’s digital transition towards a sustainable and human-centred digital economy and society.My achievements include the following: -1. Led the setup and successfully operationalizing Kenya's first-ever green Digital Innovation Hub (gDIH). The Green Digital Innovation Hub (gDIH) is designed to help micro… Show more The Digital Transformation Centre (DTC) Kenya is an initiative of the German Development Cooperation co-financed by the European Union (EU), established to support the country’s digital transition towards a sustainable and human-centred digital economy and society.My achievements include the following: -1. Led the setup and successfully operationalizing Kenya's first-ever green Digital Innovation Hub (gDIH). The Green Digital Innovation Hub (gDIH) is designed to help micro, small and medium-sized enterprises (MSMEs) in Kenya to access technology and innovation resources. The gDIH aims to foster a culture of digital innovation and entrepreneurship by providing MSMEs with the tools, skills, and networks they need to succeed in the digital economy. It acts as a platform to collaborate, learn, and grow while promoting environmentally sustainable business practices.2. Successfully implemented the Rural Women Entrepreneurs project to ensure that communities, particularly women, are leading their nutrition improvement through contextually tailored nutrition promotion, agroecological product development, and digital service delivery.4. Strengthened the Digital Transformation Center's cooperation with other Digital Transformation Projects/initiatives, especially within the donor communities. Show less

(Digital Catalysts MSME Support in the Digital Era: Accelerating Growth and Unlocking New Forms of MSME Finance). MSME Digitization was a UNCDF-funded project rolled out in 5 markets – Ethiopia, Uganda, Rwanda, Zambia & Malawi.Key successes include:• Provided MSMEs with Digital Tools and Platforms to Increase their Growth and Efficiency o• Enabled MSMEs to access Digital Data for Financial Service Providers to Unlock New Financing Models

The Digital LaunchPad project was sponsored by the Norwegian Agency for Development (NORAD). The project supported and equipped 3000 African SMEs to achieve and sustain business success by providing a comprehensive package of digital tools and expertise (Digital LaunchPad) to enhance their competitiveness and access global markets.My key achievements include the following: -• Enhanced business competitiveness of the MSMEs in the program• Enabled the MSMEs in the program to… Show more The Digital LaunchPad project was sponsored by the Norwegian Agency for Development (NORAD). The project supported and equipped 3000 African SMEs to achieve and sustain business success by providing a comprehensive package of digital tools and expertise (Digital LaunchPad) to enhance their competitiveness and access global markets.My key achievements include the following: -• Enhanced business competitiveness of the MSMEs in the program• Enabled the MSMEs in the program to access global markets• Improved their business chance of success and sustainability• Equipped them with technology and digital skills• Improved their digital transformation journey Show less

A five-year Google-funded program to train 10 million entrepreneurs, Micro, small and medium enterprises (MSMEs) across Africa on leveraging the web and digital skills to grow their business.Under my leadership, we trained over 1 million SMEs in Kenya, Uganda, Tanzania, Ethiopia, Uganda, Rwanda and Ghana on various digital skills thematic areas such as Digital Marketing, Digital Strategy, Online Visibility etc. The SMEs leveraged technology and the power of the internet to grow their… Show more A five-year Google-funded program to train 10 million entrepreneurs, Micro, small and medium enterprises (MSMEs) across Africa on leveraging the web and digital skills to grow their business.Under my leadership, we trained over 1 million SMEs in Kenya, Uganda, Tanzania, Ethiopia, Uganda, Rwanda and Ghana on various digital skills thematic areas such as Digital Marketing, Digital Strategy, Online Visibility etc. The SMEs leveraged technology and the power of the internet to grow their business and expand their market reach. Show less

Heritage Connection Limited (HCL) is a technology and consultancy company. Its mission is to prepare Africa for the fourth industrial revolution/second machine age by combining innovative technologies with local cultural heritage to develop unique and truly impactful homegrown solutions.My role with HCL involved advising the client (OpenWorld) on OpenBusiness POS system, this therefore involved understanding the end to end customer’s journey and advise on;• Why there was a… Show more Heritage Connection Limited (HCL) is a technology and consultancy company. Its mission is to prepare Africa for the fourth industrial revolution/second machine age by combining innovative technologies with local cultural heritage to develop unique and truly impactful homegrown solutions.My role with HCL involved advising the client (OpenWorld) on OpenBusiness POS system, this therefore involved understanding the end to end customer’s journey and advise on;• Why there was a hindrance to a proper uptake/subscription• Why there was a huge drop off after subscriptions• What we could do to improve the customer’s experienceTo this end, I developed a checklist that covered the entire customer’s journey and identified bottlenecks that led to the above issues, this I did by visiting the clients from different sectors and documenting their experiences.I made and proposed app suggestions that would alleviate the mentioned issues. Show less

Digital Divide Data (DDD) is an award-winning social enterprise that provides socially responsible IT outsourcing services to clients around the world while creating jobs and better futures for disadvantaged youths in the counties of its operation.As a Digitization Projects Manager, my key assignments were managing the projects triple constraints (Cost, Scope & Quality), owning and managing key client’s accounts and improving the overall portfolio’s bottom-line as well as team… Show more Digital Divide Data (DDD) is an award-winning social enterprise that provides socially responsible IT outsourcing services to clients around the world while creating jobs and better futures for disadvantaged youths in the counties of its operation.As a Digitization Projects Manager, my key assignments were managing the projects triple constraints (Cost, Scope & Quality), owning and managing key client’s accounts and improving the overall portfolio’s bottom-line as well as team management The digitization projects portfolio included:• Scanning projects• Transcription & Data Entry projects• Digital Marketing Projects• Abstracting Projects• OCR (Optical character recognition)/Text Conversion projects Since by their nature, these kinds of BPO projects are heavy on personnel; to improve efficiency, effectiveness and the overall project’s bottom-line, I advised and spearheaded the development of key IT tools such as Data Entry Tools that helped in automating a huge percentage of the tasks.Under my leadership, we championed and deliberately brought on board projects that would improve access to information required by the public such as; the Digitization of Pumwani, KIPI, UNEP, KNL court records all of which were done under the Rockefeller Foundation sponsorship and digitizing & developing the first law libraries database (http://www.africanlawlibrary.net/) that would ease access to legal information Other than mentoring some of my key teams who would later take key management positions within the organization, the overall gross margin profits of my projects rose to an average of 35% from 5% when I took over the role. Show less

Training of young adults, students, entrepreneurs, corporates etc between the ages of 18 and 35 in the form of an intensive 2 days Digital Marketing boot camps.Digify Africa, is a digital training programme delivered by Livity Africa, with support from Google Sub-Saharan Africa, the Rockefeller Foundation and British Council. The programme is designed to build the next generation of digital talent and prepare them for jobs and entrepreneurial opportunities across the African… Show more Training of young adults, students, entrepreneurs, corporates etc between the ages of 18 and 35 in the form of an intensive 2 days Digital Marketing boot camps.Digify Africa, is a digital training programme delivered by Livity Africa, with support from Google Sub-Saharan Africa, the Rockefeller Foundation and British Council. The programme is designed to build the next generation of digital talent and prepare them for jobs and entrepreneurial opportunities across the African continent.The program offers a wide-range of practical workshops on digital campaigns, Social Media and content creation, SEO, UX & UI, Web Development, Content & Mobile Marketing, Google Search, AdWords, YouTube and Analytics, Creative and Digital Strategy to certification level.Participants are also trained on professional skills designed to prepare them for ideal digital job. I trained 500+ youths and entrepreneurs on:• Content Marketing - How to develop proper contents, distribution channels and methodologies etc• Search Engine Optimization - How & ways to boost organic ranking, tools to use and the science behind SEO etc• Media Planning & Buying - Google Ads, online advertisement, digital marketing strategy etc• Conversion Rate Optimization - Importance of website, how to increase conversions through website etc• Analytics & measurement Show less

With a team of over 50 digital operators working on various BPO projects, my role not only involved team management but ensuring that operational efficiency was improved as well as the overall gross margin.

Coordinated various ICT4D projects being undertaken by the organizationWas in charge of ensuring quality ICT4D course content, Instructed on the technical skills relevant in the implementation of ICT4D programs and on efficient data collection methods like frontlineSMS and episurveyor ,Was in charge of developing online training materials on e-learning platforms like Dokeos