Jenna O'Brien Email & Phone Number

Southfield, Mi

Mount Pleasant, Michigan

Throughout my field work and internship at Women's Aid Service, Inc., a shelter and non-profit organization for survivors of domestic violence and sexual assault, I became an asset to their team by working as a client advocate and outreach coordinator.-Served as a crisis call respondent and executed crisis interventions to best serve a client.-Educated individuals on healthy relationship boundaries and safety planning procedures.-Conducted client intakes to record appropriate information and circumstances.-Acted as a case manager to designated clients for goal setting, succession planning and resource brokering.-Delegated in-house client interventions to promote a secure environment.-Established and directed an outreach program for former clients and applicable survivors of domestic violence.-Worked with outreach clients by providing skilled advocacy, advice and emotional empowerment to promote and facilitate client growth and succession.-Formulated personal client budgets to secure financials and ensure progression. -Attended and assisted clients with appropriate appointments to instill understanding and promote success.-Assisted clients in obtaining residency, educational assistance, employment, healthcare, transportation and other relevant resources.-Provided transportation to relevant services to ensure goal success.