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With over 20 years’ experience in B2B Technology I bring an attitude of passion, determination, teamwork, and contagious motivation that delivers results. Trust and communication are very important to me.As a mother of two teenage daughters and the wife of a firefighter I have learned to stay calm and run to the fire. That's where the action's at. I work conscientiously to always improve. A deal, an implementation, or a partnership - everything, including me, is a work in progress. A client’s success is my success. One Identity delivers unified identity security solutions that help customers strengthen their overall cybersecurity posture and protect the people, applications and data essential to business. Our Unified Identity Security Platform brings together best-in-class software to enable organizations to shift from a fragmented to a holistic approach to identity security.
One Identity
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Account ExecutiveOne Identity Jun 2022 - PresentAliso Viejo, Ca, UsOne Identity delivers unified identity security solutions that help customers strengthen their overall cybersecurity posture and protect the people, applications, and data essential to business. Our Unified Identity Security Platform brings together best-in-class Identity Governance and Administration (IGA), Access Management (AM), Privileged Access Management (PAM), and Active Directory Management and Security (ADMS) capabilities to enable organizations to shift from a fragmented to a holistic approach to identity security. One Identity is trusted and proven on a global scale – managing more than 500 million identities for more than 11,000 organizations worldwide. -
Account Executive, Mid-EnterpriseProofpoint Sep 2021 - Jun 2022Sunnyvale, California, UsProofpoint, Inc. is a leading cybersecurity and compliance company that protects organizations’ greatest assets and biggest risks: their people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions that mitigate their most critical risks across email, the cloud, social media, and the web. -
Enterprise Grc Sales Executive, WestAllgress, Inc. Jul 2018 - Apr 2021Livermore, Ca, UsAllgress Business Risk Intelligence solutions converge disparate risk silos across global enterprise networks and automate governance, risk, and compliance (IT GRC) management processes. Powered by the patented Allgress Business Risk Intelligence engine, the company's products, solutions, and CISO reporting tools provide customers with heat maps and compliance assessment reports that reveal a comprehensive, immediate and intuitive picture of their organizations' security and compliance risk posture.As a member of a nimble sales team, I am responsible for generating new business with a focus on product sales revenue from a SaaS license model. Success has been earned through territory planning, creative marketing campaigns, researching prospective organizations, their leaders and competitors, utilizing sales methodologies, leveraging partners and completing field-based sales activities, for mid & enterprise companies on the West Coast (Including, CA, Nevada, Colorado, and Texas) -
Caregiver To ParentElder Care - Personal Jul 2017 - Jun 2018During this time, I cared for a parent struggling with advanced polycystic kidney disease (PKD).
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Senior Wfm Sales Account ExecutiveWorkforce Software Oct 2016 - Jun 2017Livonia, Mi, UsWorkForce Software is making work easy for the connected workforce around the globe. We provide enterprise and mid-sized organizations with real-time insights backed by pre-packaged domain expertise and proven flexibility. Our cloud workforce management solutions empower employees and managers to digitize time and labor processes, optimize demand-driven scheduling, simplify absence management and enable strategic business insight. With complete visibility across all employee groups and locations, WorkForce Software equips organizations to reduce labor costs, demonstrate compliance and boost employee engagement, all while maximizing operational efficiencies.As a Senior Sales Executive, I was responsible for identifying and qualifying net-new sales opportunities to engage, manage, and close across multiple verticals (HighTech, Healthcare, Retail, Public Sector, and Manufacturing) with 5K+ Employees. Success was earned by collaborating with WFS Marketing & Business Development Teams, Leadership, and Strategic Partners. -
Enterprise Clm & Quote To Cash Customer Success ManagerApttus Jul 2015 - Sep 2016Success today requires faster, on-demand intelligence and more personalized buying experiences. However, inefficiencies caused by disconnected business processes negatively impact revenue, loyalty, and growth. While front-office CRM and back-office ERP steadily evolved to become essential tools, the business processes between the two remained stagnant, disjointed, and manual. As a business grows, the revenue management process becomes so complicated that it breaks down into errors, approval delays, terms and obligations, and incompatible tools.Apttus helps companies modernize their revenue and legal operations for the digital economy. Apttus created, continues to move, and leads a space called the Middle Office, which houses the most critical processes for any enterprise organization – revenue generation and commercial relationships management. As an Enterprise Customer Success Manager, I had the privilege to work closely with Apttus's largest enterprise customer accounts. I met with client executives, IT, and business leaders (High Tech, Manufacturing, and Retail) to understand how they work, their business challenges, paint the art of the possible, coach them on how to realize the full value of their investment while maintaining a high level of client satisfaction, to ensure the client continued/replenished/renewed their contract with Apttus.
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Bpm Account Manager, Client RelationsOpentext Jul 2014 - Jul 2015Waterloo, On, CaOpenText MBPM (formerly Metastorm BPM) is a low-code development platform for building engaging, smart, and easy to deploy process automation and dynamic case management applications. With less IT involvement, MBPM automates business processes, enables better decision making, and improves user experiences. It creates new opportunities to re-engineer processes around customer, employee, and partner needs, deliver seamless digital experiences and adapt to changing market expectations while improving operational efficiency and managing risk.As a member of the Business Process Management Client Relations Team formed in 2014, I lead the business growth and retention strategy for Mid & Enterprise customers (Healthcare, Insurance, Financial, Manufacturing, and Public Sector) on the West Coast. Our purpose was to migrate customers acquired via multiple acquisitions from their BPM Platforms to the OpenText Metastorm BPM platform. Our approach was to put customers at the center of every engagement, every transaction while exceeding expectations with timely, proactive service. In July 2015, OpenText underwent a comprehensive business restructuring around the enterprise, information exchange, analytics, and a new global technical services organization. The Business Process Management Division and Client Relations Team was dissolved. https://investors.opentext.com/press-releases/press-releases-details/2015/OpenText-CEO-Resumes-Full-Involvement-in-Day-to-Day-Operations/default.aspx -
Hcm Applications Sales Manager I Hospitals & Higher EdOracle Jun 2012 - Jun 2014Austin, Texas, UsRecruited to join the Hospital & HigherEd Team after the acquisition of Taleo was complete in June 2012. In order to achieve success, it was critical to establish relationships at the highest level of Colleges, Universities, Community Colleges, State University Systems, State Boards of Regents (Chancellor, Presidents, Provost, VPs, CIOs), Hospitals & Medical Centers (Chief Administrative Officer, Chief Risk Officer, CIO's, VP's and Directors) to discuss complex technology solutions with Oracle & Taleo Customers and Greenfield Accounts that were more cost-efficient, improved academic quality, simplified operations, and standardized business processes while ensuring compliance.Solutions included Taleo SaaS Recruit, On/Off Boarding, Performance Management, Succession Planning and Learning Management (LMS), Fusion Cloud & PeopleSoft Enterprise HR/PR, Workforce Absence Management, Time & Labor, Scheduling, Work Health & Safety, and HCM Analytics.The territory covered: Washington, Oregon, California, Arizona, Nevada, and Utah. -
Strategic Talent Management Account ManagerTaleo (Acquired By Oracle) Sep 2011 - Jun 2012Dublin, Ca, UsTaleo's Talent Management Cloud helps organizations attract, develop, motivate and retain human capital to improve performance and drive growth and gives companies the intelligence needed to capitalize on their most critical asset – their people.As a Strategic Account Manager, I collaborated with C-level, VP, and Department Leads within HR/Finance/Operations/Sales in Client and Prospective Enterprise & Mid-Market Organizations (High Tech, Healthcare, Insurance, Manufacturing, and Public Sector) to help streamline their recruiting process, automate on/off-boarding process, develop/expand performance management processes, and elevate employee training with the use of Taleo Enterprise Edition.February 2012 Oracle announced that it entered into an agreement to acquire Taleo Corporation. On June 1st, 2012 the acquisition was complete.https://www.oracle.com/corporate/pressrelease/oracle-buys-taleo-020912.html -
Cloud Account Executive - Mid CommercialSalesforce.Com Aug 2010 - Sep 2011San Francisco, California, UsCustomers expect more from your business. With a shared view of every customer, your teams can deliver. Built on a single, scalable customer relationship management (CRM) platform, Customer 360 has an app for every phase of your customer’s journey, from lead to loyalty. The more apps you combine, the more teams you unite, the greater the business benefits.As a member of the Corporate Sales team, I was responsible for selling the Customer Success Platform to Midmarket B2B prospective clients and expanding the current footprint with the full solution set including Marketing, Commerce, Service, Communities, Sales, Collaboration, and Financial Services Cloud, which are all built on the Salesforce Platform. -
Wfm & Hcm Senior Sales ExecutiveKronos Oct 2003 - Mar 2010Lowell, Ma, UsKronos is a leading provider of workforce management and human capital management cloud solutions. The Kronos® Workforce Central® suite of workforce management solutions are purpose-built for vertical markets to help drive business outcomes by engaging your employees, controlling labor costs, increasing productivity, and minimizing compliance risk. One central, automated solution manage schedules, track time and attendance, administer absence and leave, and measure productivity — all streamlined through automation to engage your workforce and achieve better business results. High-quality information powerful reporting and analytics provide managers and executives with visibility into standardized and accurate data, alerts and dashboards, and comprehensive analysis of day-to-day activities.Managed and contributed to year-on-year consistent revenue growth throughout Kronos' transition from perpetual software sales to Cloud/SAAS transition. I Developed strategic, long-term, and profitable relationships with Executive, VP, and Department Leaders in prospective and customer Midsize and Enterprise Organizations (Healthcare, Manufacturing, Retail, and Public Sector) to help control labor costs, minimize compliance risk, and increase workforce productivity. -
Wfm & Hcm Customer Account ManagerKronos Oct 2002 - Sep 2003Lowell, Ma, UsDeveloped and maintained extraordinary relationships with existing clients to ensure their satisfaction and retention while growing incremental revenue. Monitored and facilitated the customer’s adoption of additional solutions/modules and functionality as it was developed. Responsible for ensuring upgrades, training, and implementations were on time and budget. -
Hr/Pr Account ExecutiveCeridian Jan 2002 - Oct 2002Minneapolis, Mn, UsCeridian is global human capital management (HCM) software company. Dayforce, our flagship cloud HCM platform, provides human resources, payroll, benefits, workforce management, and talent management capabilities in a single solution. Our platform helps you manage the entire employee lifecycle, from recruiting and onboarding to paying people and developing their careers. Ceridian provides solutions for organizations of all sizes, from small businesses to global organizations.As an account executive, I built trusted advisor relationships with clients by planning, managing, and measuring the ongoing success of their investments via on-site business reviews, product roadmap presentations, customer community events, and overall advocacy on behalf of my clients. -
Itrm Customer Account ExecutiveCybersafe Jun 2001 - Nov 2001Longford, Middlesex, GbCyberSafe was the first company to offer a commercial Kerberos-based security product in 1991 and provide critical security interoperability between Microsoft Windows 2000 and non-Microsoft operating systems and applications. This experience and expertise in commercially supported Kerberos-based authentication and security are unsurpassed.Responsible for expanding footprint within Existing clients selling Host Intrusion Detection software designed to monitor network and/or system activities for malicious activities or policy violations which reported the activity to security administrators.On November 1st, CyberSafe Limited acquired the source code for the TrustBroker products from CyberSafe Corporation through a management buyout. The ongoing marketing, sales, and development of the products continued, and support services were provided to the previous CyberSafe Corporation customers.https://cybersafe.com/content/about-cybersafe -
Crm Sales ExecutiveTalisma Incorporated May 2000 - Jun 2001Bengaluru, Karnataka, InTalisma helps a wide range of global companies and organizations build and sustain relationships with constituents, strengthen their brands, and stay competitive in increasingly competitive markets. Talisma Chat and Co-browse enable organizations to communicate in real-time with visitors to their website using powerful text dialogue and collaborative browsing. Agents can interact concurrently with multiple visitors while delivering personal and immediate attention to enhance the visitor’s online experience. With Talisma Chat and Co-browse, employees have single-click access to a unified view of all previous customer interactions from any communication channel and quickly respond to inquiries using a knowledgebase of FAQs, response templates, Web links, and documents.With Talisma SFA, sales representatives in addition to working on their opportunity database can manage their periodic activities and meetings with clients, view and update information on products they sell, and monitor their performance through Talisma’s Reporting Engine.Talisma SFA enables the administrator to ensure data confidentiality throughout the sales hierarchy through property settings and access control of user profiles. While sales representatives seek to secure and protect confidential data from peers and competing sales representatives, direct managers and other senior executives need to have access to information.With Talisma Marketing, institutions can effectively target and personalize marketing communications and achieve campaign objectives. From managing the design and execution of high-volume, multi-channel marketing campaigns, sophisticated campaign tracking to customer response management and advanced reporting and analytics capabilities, Talisma Marketing enables organizations to manage the effectiveness of marketing campaigns. -
Senior Sales Account ExecutiveXerox Feb 1995 - May 2000Norwalk, Connecticut, UsXerox Corporation, a major American corporation that was a pioneer in office technology, notably being the first to manufacture xerographic plain-paper copiers. The company’s product lines included copiers, printers, digital print production presses, and the software and systems support required for document production. In the 1990s, Xerox developed digital photocopiers.Worked with Financial, Healthcare, and Retail Organizations (The Big 6 Accounting Firms, Seton Hospital, Sutter Health, and Catholic Healthcare West, Levis, The Gap, Mervyn's) and leveraged knowledge of their industry to create business opportunities. Provided high-level oversight during implementation to ensure the project's integrity from sale to delivery and training. Responsible for all levels of customer relationship management and strategic partnership development. -
Sales RepresentativeXerox Jan 1993 - Feb 1995Norwalk, Connecticut, UsManaged the entire sales cycle selling the full spectrum of Xerox products, services, and solutions to key decision-makers within various industries on the "space coast." Demonstrated the ability to sell the value of premium products in mature and highly competitive markets.
Melissa O'Brien Education Details
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Florida Southern CollegeGeneral
Frequently Asked Questions about Melissa O'Brien
What company does Melissa O'Brien work for?
Melissa O'Brien works for One Identity
What is Melissa O'Brien's role at the current company?
Melissa O'Brien's current role is Helping companies protect their most valuable assets - their data, their systems, and their people.
What is Melissa O'Brien's email address?
Melissa O'Brien's email address is me****@****ess.com
What is Melissa O'Brien's direct phone number?
Melissa O'Brien's direct phone number is (877) 493*****
What schools did Melissa O'Brien attend?
Melissa O'Brien attended Florida Southern College.
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