Tiffany Mcclure Email & Phone Number

Berlin, De

Berlin, De

Berlin, Germany

User-centric solutions made for business. Focus on revenue growth via UX-focused research and alleviating product lifecycle management. Creating an Agile way for the businesses to flourish.

Berlin, Germany

Serve as a mentor and coach to develop hourly staff members as a company ambassodarMaintaining clear and open communication between all departments to keep the restaurant running smoothlyCreating a floor plan for 8-11 serversCollaborating with other departments to ensure a smooth shiftSupervising shift changes, ending shifts, kitchen and bar ordersDevelop and guide the new employee through our 6 day training processSlowly grow their restaurant knowledge with materials, visual aids and practiseCoaching them on the importance of sanitation, alcohol serving, allergies and handling moneyTraining them on team work, efficient work cycle, detailed orders and friendly serviceCommunicates with managers to evaluate work procedures, review standards, identify methods for increasing efficiency or effectiveness, and respond proactively to any needs that have arisen.Using my strong problem solving skills to diagnose problems and implement solutions.Account handling; fixing checks, implementing discounts, organising client checksEnsured dietary restrictions of guests were followed

Berlin, Germany

Working in a fast paced international's customer service base.Delivering excellent quality food and service known all over the worldEnsuring excellent customer experience from the first step to the last. Working in a well oiled machine; Team work and communication is paramount Solid knowledge of allergies, hygiene, safety, and privacy Maintained an extensive knowledge of all menus, in order to educate guests and answer questionsSurpassed sales targets by up-selling menu items catered to customers tastes and interestsExecuted cash and credit transactions by ensuring that transaction totals matched recorded receipt totalsMaintained a positive, customer-first attitude at all stages of serviceWorking efficiently to make sure all table service is delivered with a quality experience

Berlin, Germany

Berlin, Germany

Berlin, Germany

With the launch of their new service 500kg, I was tasked with undertaking qualitative research to help launch and improve the BETA app. The service gave the consumers the opportunity to upcycle their own garments into a new one, using virtual reality and AI technology.

Ho Chi Minh City, Vietnam

Produced (layout and design) and editing collateral/content for data sheets, brochures, white papers, case studies, client testimonials and corporate presentationsManaging and releasing the company newsletters, magazinesOwned and organized the library of sales and marketing collateralManaged internal web pages (English version)In charge of Writing/Editing/Copy-writing press releases, announcements, articles, post-event recaps, etc.Creation of content for social media (LinkedIn, Twitter) and company blogEnglish editing and some basic technical editingAssisting the Corporate Communications and Marketing teams as needed

Ansan, South Korea

My major role was teaching 2 kindergarten classes of 7 years old. It was an immersiveprogram which had the kids learning experience completely integrated in learningenglish. Additionally, I had various after school programs with a range of studentsfrom 9 to 13 years old.• I was given a lesson outline but I was responsible for constructing the lesson myselfusing the schools resources at my will.• When my contract came to an end I was responsible for training the new member ofstaff for a week to overtake me.

Hemel Hempstead, United Kingdom

As a marketing assistant I was in charge of overseeing the web development, socialmedia, and brand management.• In terms of running campaigns, I was responsible for generating leads throughtender submissions, cold calling hospitals and recruitment pages, admin forcampaign management, creating leaflets and brochures, event organization, andcontent management on all advertisements.• The company was a small start up and I enjoyed working in a place which was freshlybuilt. As the only marketing assistant I was able to build up my marketing skillsconsiderably.

• Along with two other members of staff I was responsible for the company’s websitecontent. I wrote weekly content of about 500 words on a chosen topic.• I worked closely under a senior member of staff who trained me to generatebusiness, compile reports, present new business meetings, generate quotes andcontracts, and lead training lessons.• On a day-to-day basis I dealt with client queries. These included accounting issues,payment set ups, technical difficulties, contract renewals, service upgrades,complaints and questions.• Systems used: Polly, CRM, Gate5, Broadcast Loader, Backsearch, Photoshop,Wordpress, Report Generator, and Microsoft Office.

Campaign managementWeb content managementTender submissionsCold/Warm sales callsSales supportInternal marketing supportBrand managementCustomer service

Web content management Social Media marketingExhibition assistant• ToyWorld Magazine was a startup which I joined within the first 2 months of itsconception.• My duties included: web content management, compiling news flashes, emailingclients regarding magazine content, proof reading, event management, managingcontent for the magazine, sorting press releases and handling basic admin for thecompany.• Systems used: Wordpress, CRM, Newsflash, HTML, Adobe IllustratorSorting Editorial contentClient managementCampaign assistantAssistant reporterweb content managercirculation management NewsflashesAdministration

Diploma Of Education, User Experience Design

Media Culture And Production, Communication And Media Studies, 2:2

Activities and Societies: Radio content manager and Presenter  Cultural Revolutions: British Media  Media production: Website design.

Beginners Japanese

Tefl Course, 71%

Product Management

A course to help identify, manage, and implement improvements to the product. An immersive project based program which focused.