Kirsten Weinzierl Email & Phone Number

United States

• Manage and support day-to-day business development and account management for two sectors with an average monthly revenue of over $150,000.
• Cultivate and maintain high-level client relationships, resulting in a 20% increase in client retention and customer satisfaction score improvement of 30% since starting.
• Directed the launch of six new uniform programs, expanding the business portfolio and increasing sales by 25%.
• Implement operational efficiencies that reduce client issues by 40% and increase customer satisfaction by 15%.
• Lead annual/quarterly business reviews

Dilworth, MN

• Manage all business decisions for growing mental health website helping women and children of domestic violence. Directly influence growth of social media platforms developing strong relationships with followers and.
• Grew social media platforms from 0 to over 10k in 8 months.
• Designed two websites on the WordPress platform.

Microsoft Fargo, ND

• Orchestrated the management of $200M+ in MSN Royalties contracting operations developing an improvement system amplifying contract management efficacy by 50%.
• Led a strategic initiative to streamline contract business reporting processes through my extensive Excel knowledge, reducing processing time by 94%.
• Collaborated with legal, finance, and business development teams to optimize licensing contract structures in royalty management systems.
• Applied strong negotiating skills with Vendors to secure favorable contract terms, demonstrating analytical and problem-solving abilities.

Microsoft Fargo, ND

• Ensured accuracy of royalty expenses by conducting detailed analysis of complex monthly statement reviews.
• Performed monthly statement reconciliation, reporting, and data ingestion reviews to ensure accuracy of financial processes.
• Communicated and collaborated with internal and external business partners to ensure successful reporting of monthly statements.
• Managed over 300 monthly royalty contracts and statements effectively processing over $400M in royalties’ revenue with an on-time completion and accuracy rate of over 99%.

Fargo, North Dakota Area

• Ensured compliance with medical regulations, including HIPAA, by adeptly overseeing contracts and internal protocols.
• Conducted in depth data assessments, creating analytical compliance summaries for top tier leadership.
• Pinpointed and addressed process discrepancies, introducing viable solutions.
• Augmented productivity by 40%, innovating the budgeting procedure and integrating an auto reporting system for quarterly analytics.

West Fargo, ND

• Reduced company turnover by 14% through the development of a detailed data reporting system.
• Using data analytics and market research, negotiated company vendor contracts that resulted in 12% annual savings enhancing operational efficiency.
• Using conflict resolution and analytical thinking skills, collaborated in handling HR legal compliance and administrative tasks.
• Managed and created internal SOP documentation to maintain HR compliance.
• Led new team member onboarding orientation weekly. This allowed me to build close relationships with our employees to help further employee satisfaction and retention.

Fargo, North Dakota Area

• Led a successful pilot team of 11 associates, achieving over 99% on-time delivery rates.
• Developed a strategic solution with billable time captures that saved the company over $90,000 annually.
• Led team performance and project outcomes with compassionate and empathetic communication, consistently achieving top company deliverables for two consecutive years.