Olivia Miller Email & Phone Number

• Oversee and execute all audio visual (AV) and venue-related aspects for our client’s national broadcasts primarily in the life sciences/pharmaceutical industry
• Communicate directly with the Client daily and on weekly status meetings to fully support all project venue needs from kick off to their broadcast date
• Deliver venue site survey results and recommendation directly to the Client, and offer additional insight and explanation as needed
• Liaison representing LMS department to… Show more
• Liaison representing LMS department to a VIP client to ensure we are meeting all deadlines and expectations – provide proactive ideas/resolutions, prompt responses, and maintain open line of communication
• Develop and contribute to Venue Coordination, Process Integration, and Hybrid AV SOPs to maintain best practices and streamlined process and communications throughout all departments

Blue Bell, PA

• Coordinate with internal Client Services/Project Team to understand scope and AV needs for the client’s upcoming broadcast with venues
• Request venue site surveys with AV Vendors and analyze completed survey documentation to communicate results and recommendation to Project Team regarding adequate capability for each desired broadcast location
• Input AV orders into MDS software for all broadcast venues, assigning correct AV equipment based on program details, and generate POs to AV… Show more
• Input AV orders into MDS software for all broadcast venues, assigning correct AV equipment based on program details, and generate POs to AV Vendors with a focus on maintaining budget
• Create Pre-Event Testing URLs in IBM Lotus Notes, send to Venue Partners, and address any In-Network non-compliances while swiftly resolving issues prior to broadcast date
• Conduct training with AV Technicians prior to broadcast date to review key information and detailed responsibilities while onsite

Hatfield, PA

• Analyzed and calculated vendor invoices daily to ensure accurate pricing before authorizing remittance
• Annually reviewed distributor pricing (300+ vendors) and master price list. Provided results to President for final review and updating of SpendMap database
• Communicated directly with domestic and foreign vendors to obtain special quotes and resolve price discrepancies
• Verified orders, invoices, pricing, and vendor terms collaboratively with other team members using… Show more
• Verified orders, invoices, pricing, and vendor terms collaboratively with other team members using AccountMate
• Entered and audited records in SpendMap purchasing system for accuracy of distributor and product information Show less

Erie, PA

• Communicated proactively with new and existing customers to determine what products best fit their needs
• Ensured timely delivery by engaging with all departments within the organization
• Calculated customer quotations to ensure profitability. Familiar with net cost pricing, budgeting, and bidding
• Prepared orders for Impress ERP. Verified order accuracy. Tracked materials, manufacturing, and delivery

Center Valley, PA

• Created a safe and friendly community by enforcing university policies
• Developed activities to strengthen educational, social, and personal development
• Collaborated with fellow RAs to plan building and campus-wide programs, address concerns, and develop action plans for any resident conflicts in our building
• Worked with Admissions, Campus Ministry, Student Activities, Judicial Affairs, Campus Police, and the Wellness Center to develop programs and assist students