Omar Carrillo

Omar Carrillo Email and Phone Number

Onsite IT Analyst I @ Wilson Elser
Los Angeles, CA, US
Omar Carrillo's Location
Los Angeles, California, United States, United States
Omar Carrillo's Contact Details

Omar Carrillo personal email

n/a

Omar Carrillo phone numbers

About Omar Carrillo

Omar Carrillo is a Onsite IT Analyst I at Wilson Elser. He possess expertise in public speaking, customer service, teamwork, microsoft word, microsoft office and 20 more skills. He is proficient in Japanese, Russian and Italian.

Omar Carrillo's Current Company Details
Wilson Elser

Wilson Elser

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Onsite IT Analyst I
Los Angeles, CA, US
Omar Carrillo Work Experience Details
  • Wilson Elser
    Onsite It Analyst I
    Wilson Elser
    Los Angeles, Ca, Us
  • Live Nation Entertainment
    Help Desk Coordinator
    Live Nation Entertainment Jan 2024 - May 2024
    Beverly Hills, California, United States
    Responded to incoming service requests, resolving and coordinating between teams to troubleshoot and diagnose all technical issues, averaging 25 daily tickets (start to close).Utilized Active Directory to coordinate new hire user access and termination requests, relative to network, hardware, and cabling configurations for over 100 employees daily.Instituted established protocols for the use of IT across departments and projects, coordinating with users across various time zones, as needed.
  • Linkedin
    Technical Escalation Specialist I
    Linkedin Feb 2023 - Jun 2023
    Evaluated and troubleshot client issues using problem-solving skills to prioritize,escalate, and track incidents to closure under pressure.Participated in regular meetings and calls with Tier 1 and Tier 3 (TechnicalManagement) support to ensure support teams are in sync and resolving issues in themost effective manner.Developed deep product knowledge on a wide array of products, across multiplelines-of-business to effectively differentiate genuine production bugs from othertechnical issues.
  • Linkedin
    Linkedin Learning Support Consultant
    Linkedin May 2022 - Jun 2023
    Carpinteria, California, United States
    Summarized complex product issues succinctly and completelyfor escalation to Engineering (Tier 2) support.Identified opportunities to better empower Tier 1 supportthrough training and tools to resolve member issues as quicklyas possible.Occasionally collaborated with members and customers oncomplex issues requiring direct communication to resolve.
  • Novachrono Business International Llc
    Creative Director
    Novachrono Business International Llc Dec 2020 - Sep 2022
  • Visus Llc
    Project Management Assistant
    Visus Llc Oct 2021 - May 2022
    Coordinated project activities and tasks by tracking progress, identifying dependencies, and ensuring that deadlines were met.Assisted in resource allocation by tracking resource usage, identifying potential shortages or conflicts, and helping to resolve them (e.g. equipment, materials, personnel)Helped ensure that project deliverables met quality standards by assisting in quality assurance activities such as reviewing work products, conducting quality checks, and ensuring compliance with project requirements.
  • Productplan
    Sales Development Representative
    Productplan Jun 2021 - Sep 2021
    Santa Barbara, California, United States
  • Jpmorgan Chase Bank N. A.
    Relationship Banker - Sbs
    Jpmorgan Chase Bank N. A. Jun 2019 - Nov 2020
    Santa Barbara, California Area
  • Twentyfour 7 Msi, Inc.
    Executive Administrative Assistant
    Twentyfour 7 Msi, Inc. Sep 2017 - Jun 2019
    Goleta
    Initiated B2B relations with Santa Barbara Chamber of Commerce.Evaluated and prioritize possible risks with regards to organizational operations (e.g. health and safety, human resources, finance) using the best available information to mitigate risk wherever possible.Applied business intelligence and analytics to suggest and improve warehouse operations.Assessed business contract integrity, ensuring compliance with applicable state and federal corporate and consumer regulatory standards (e.g. Public Utilities Commission, Surface Transportation Board, California Commercial Code)Provided in-house support for C-Suite staff
  • Cellular Sales
    Account Manager
    Cellular Sales Aug 2016 - Jun 2017
    Goleta, California
    Ranked as #8 overall sales executive in 2nd sales quarter of 2017 in the Central Coast market.Managed a portfolio of 25 accounts totaling $8,000 in sales.Increased sales volume by adding 56 accounts in the Central Coast market.Met with an average of 40 clients per week consistently, resulting in an 80% client retention rate.Assisted customers with account inquiries (e.g. billing, service coverage)Provided mediation on behalf of customers with trouble contacting customer service.Generated new client accounts using solutions-based marketing models.Oversaw sales forecasting, goal setting, and performance reporting for all accounts under personal jurisdiction.
  • Sfo Forecast Inc.- Portco Inc.
    Assistant Manager At Find Your Feet
    Sfo Forecast Inc.- Portco Inc. Jan 2016 - Jul 2016
    Assisted managers with weekly deliveries to be processed and prepared for sale.Involved with direct improvement of sales floor, employing creative sales techniques in order to meet daily sales goals.Organized invoices and purchase orders for efficient inventory management
  • H&M
    Salesperson
    H&M Sep 2015 - Feb 2016
    Santa Barbara, California Area
    Received and unloaded an average of 25 inventory totes during morning shipment deliveries.Prepared and organized store for daily operations in tandem with department management and visual supervisors.Consulted customers on trending fashion in accordance with seasonal sales goals.
  • Costco Wholesale
    Team Member
    Costco Wholesale Mar 2015 - Jul 2015
    Goleta, Ca
    Assisted with member services and front door carry-out requests.Provided customer service and assistance to members at register cashier's during checkouts.Consolidated night merchandise and prepared warehouse for morning operations.
  • Metropolitan Theatres Corporation
    Supervisor
    Metropolitan Theatres Corporation Nov 2012 - Mar 2015
    Goleta, Ca
    Coordinated diverse staff of 12+ (2-3 daily) through daily tasks and projects assigned by senior management.Prepared weekly theater reports to be mailed to corporate office, including payroll analyses, projected revenue figures, and employee schedules.Mediated customer concerns with regards to service, environment, and technical issues.Assisted as a projectionist for the Santa Barbara Film Festival, working in tandem with filmmakers and event staff.

Omar Carrillo Skills

Public Speaking Customer Service Teamwork Microsoft Word Microsoft Office Powerpoint English Social Media Research Windows Leadership Event Planning Microsoft Excel Social Networking Fundraising Facebook Time Management Sales Management Community Outreach Marketing Editing Public Relations Social Media Marketing Project Management

Omar Carrillo Education Details

Frequently Asked Questions about Omar Carrillo

What company does Omar Carrillo work for?

Omar Carrillo works for Wilson Elser

What is Omar Carrillo's role at the current company?

Omar Carrillo's current role is Onsite IT Analyst I.

What is Omar Carrillo's email address?

Omar Carrillo's email address is om****@****tco.com

What is Omar Carrillo's direct phone number?

Omar Carrillo's direct phone number is +132331*****

What schools did Omar Carrillo attend?

Omar Carrillo attended Ucsb, Santa Barbara City College.

What skills is Omar Carrillo known for?

Omar Carrillo has skills like Public Speaking, Customer Service, Teamwork, Microsoft Word, Microsoft Office, Powerpoint, English, Social Media, Research, Windows, Leadership, Event Planning.

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