Secretary
Current• Greeted and assisted visitors; answered department phone calls; provided assistance, requested documentsand information; referred callers to the appropriate staff members, and took messages.• Established and maintained personnel records for department employees; prepared and processed paperworkresulting in personnel administrative actions (performance evaluations, salary increases, promotions,terminations, etc.).• Proactively contacted customers with past due balances to offer possible solutions and resolve delinquency.• Maintained a cash drawer, including processing online/in-person payments and delivered daily deposits tothe finance department to the specified financial institutions as required.