1. Department Leadership: Provide Leadership and management oversight for the operations department.2. Change Management: Implement and manage IT/business process change and ensure seamless process/service changes with minimal risk to business operations.3. Service Improvement: Continuously evaluate service/process performance, identify areas for improvement and implement enhancements that improve service efficiency and effectiveness.4. Procurement and Supplier Management: Collaborate with vendors and service providers to ensure they deliver as per agreed service levels commitments. Implemented asset buy back program with supplier thereby reducing loan write-off value.5. Integrated core banking system with MTN Mobile Money6. Ensure compliance with relevant industry regulations and security standards.

1. Provide leadership and management oversight for the technical department.2. Technical presales including but not limited to technical writing3. User requirements collection, documentation, Software developmentProjects 1. Project manager and software developer on project to develop enterprise document and workflow management system for an oil and gas company in Uganda2. Software developer for development of a text based search engine for law documents (Alfresco with Groovy/Grails based front end)3. Integration of MS Dynamics 2016 with Mfiles document management. 4. Project manager for development of Alfresco based HRM system5. Project manager for development of wildlife products movement system in Uganda

1. Project management and leadership of the projects department2. Software development and supportAccomplishments1. Project manager for document conversion for leading insurance broker.2. Software developer for an Alfresco ECM and Grails based legal documents review workflow for a government agency3. Project manager for development of a Grails based M&E database for an NGO3. Project manager for document conversion and storage of documents for major health service NGO in Uganda

Responsibilities1. Software development using Case360, Alfresco and Java.2. Technical presales including but not limited to technical proposals, presentations and productdemonstrations.Accomplishments1. Successful development and installation of a SpringBoot based user rights management system for a bank in Uganda.2. Successful Installation, configuration and support of an automated forms processing system for processing of population census forms using OCR/ICR technology.3. Successful Installation, configuration and support of a management information system for for a government agency and integrating this with the URA single transaction window.4. Project manager for development of a management information system for a property management agency based on Alfresco ECM.

1. Technical pre-sales including but not limited to technical proposals, presentations and productdemonstrations.2. Software development, maintenance and user support