Senior On-Site Specialist
Current• Access and manage all printers across BNSF FTW Campus and over the 50 states• Verify and follow up with end users on-site and over the phone• Resolve ticket issues for all branches• Contact Ricoh vender for devices with a service level agreement• Order Supply for all Ricoh printers in BNSF Head Quarters• Schedule Pickup and DECOM for Ricoh Printers• Troubleshoot all devices on BNSF Head Quarters• Assist with Installs and configuration of all Ricoh/Lexmark/Dell/HP printers at BNSF Railway