Francisco Ochoa Email & Phone Number

Long Beach, Ca, Us

Gardena, California, United States

Westlake Village, California, United States

As the Director of Robot Deployment Operations at inVia, I led a dynamic team focused on deploying and maintaining cutting-edge robotic infrastructure within customer fulfillment centers. My strategic guidance helped customers meet the ever-increasing demands of the e-commerce sector by optimizing order fulfillment speed and efficiency.I oversaw the entire project lifecycle, from pre-sales to production, ensuring meticulous planning, organization, and prioritization of multiple projects. Under my leadership, we achieved a tenfold increase in project scalability within the first year and successfully executed remote deployments on a global scale. With a 100% project completion rate and zero loss of materials and assets, I demonstrated innovative and practical problem-solving skills in high-pressure environments.Committed to enhancing team agility and performance, I emphasized cross-training and collaboration across departments. This approach aligned diverse teams with organizational goals, bolstering our cross-functional capacity. I implemented regular process improvements to mitigate discrepancies and optimize scheduling, ensuring seamless coordination across various team calendars and programs. My dedication to mentoring and establishing clear career paths for all team members significantly enhanced overall performance.Focused on continuous improvement, I leveraged customer feedback to refine processes and align them with evolving business needs. By meticulously monitoring daily progress and swiftly addressing areas for improvement, I maximized productivity and supported the sustained success and growth of the organization.

Santa Monica

As a Senior Data Center Engineer, I spearheaded the Point of Presence (PoP) capacity team, overseeing the management and execution of extensive data center deployments, migrations, consolidations, and decommissions across numerous domestic and international sites. My responsibilities have been concentrated on the architectural design and implementation of next-generation PoP, where I consistently deploy the latest and most advanced server and network technologies to meet our global requirements.I have led multi-million-dollar data center infrastructure deployments across six continents and was a key member of the consulting team for ESPN, driving their online sports streaming platform. Collaborating closely with project management staff on deployment timelines and project scope, I also contribute to internal activities aimed at overall process improvements, efficiencies, and innovation.My extensive experience with multiple division wave multiplexing hardware vendors (BTI, Cienna, MRV) and technologies (10G, 40G, 100G) has enabled me to manage numerous network maintenance activities, including repairs, upgrades, and migrations. I oversee our global network, including backbone, data center, campus, and edge content delivery networks.

With a proven track record at Facebook, I have been responsible for the comprehensive management of the internal ticket queue, ensuring the efficient tracking and resolution of data center hardware issues. My extensive experience spans break-fixing all Facebook servers across seven Bay Area data centers, where I have consistently demonstrated my technical expertise and problem-solving abilities.I specialize in deploying network hardware, including PDUs, servers, load balancers, switches, and mass storage devices such as NetApp and Data Domain. My expertise extends to asset tracking for inbound and outbound inventory, managing consigned and RMA parts, and structured cabling with CAT6 and Fiber Optics, ensuring seamless and reliable infrastructure.As a seasoned professional, I have had the privilege of training new employees, equipping them with the tools and knowledge needed to excel in their roles. My commitment to fostering a culture of continuous learning and development has been instrumental in maintaining high-performance standards and staying ahead of industry trends and emerging technologies.

As an experienced Onsite Lead, I have been responsible for leading and overseeing the cabinet refresh project for the Stockton Unified School District's 50+ schools, district WAN Core, and district data center. This included asset management of incoming inventory for each school site, removal of old network hardware, and installation of new network hardware such as PDU, battery backups, switches in MDF core and IDF.I am highly experienced in cabling Fiber Optic and CAT5 Cable and have played an instrumental role in meeting project deadlines while providing excellent customer service. Additionally, I have been responsible for mapping and walking school sites prior to network deployment to ensure a seamless installation.With a deep commitment to providing exceptional technical support, I have been responsible for providing on-site technical support the day after network installation to ensure all peripherals were functioning properly. My passion for excellence in service delivery has also led me to provide support on other projects for companies such as Apple, VM-Ware, Sunpower.

Manage network operations that consisted of 50 computers and 4 servers.Troubleshoot PCs Hardware/Software