Ramiro Ochoa E. Email & Phone Number

Quito, EC

Ecuador

• Engage productively to ensure delivery of world-class customer service by addressing client requests within time constraints. Cultivate and nurture long-term client relationships through effective interpersonal and.
• Coordinated up to four weekly events of various sizes, ranging from intimate gatherings to large-scale affairs with 300+ guests, demonstrating exceptional project management and strategic planning skills.
• Established collaborative and harmonious work environment by forming and maintaining strong working relationships with colleagues and leadership teams.
• Attained knowledge of current as well as emerging F&B industry regulations and policies while staying up-to-date with latest trends and best practices. Show less

Ecuador, Panama, United States, Bahamas

• Enhance overall customer experience by advising business leaders and stakeholders on menu development, conducting layout analysis, and optimizing interior design. Deliver high-quality consulting services to various.
• Promoted revenue growth for established businesses by successfully implementing new menus, conducting cost analysis and revision, and initiating procedures to improve operational efficiency.
• Drove operational excellence by training and mentoring diverse teams, fostering culture of continuous improvement.
• Launched over 20+ restaurants, contributing to success and profitability. Show less

Exuma, Bahamas

• Cultivated effective training and development programs to boost skills and performance of department leaders and staff. Steered all aspects of hotel planning, banquets, events, catering, sales, meetings, guest.
• Gained significant 24% decrease in hotel F&B costs within six-month period by executing strategic measures in inventory control, negotiating… Show more Cultivated effective training and development programs to boost.
• Gained significant 24% decrease in hotel F&B costs within six-month period by executing strategic measures in inventory control, negotiating new vendor contracts, and establishing promotional agreements with vendors.
• Achieved Conde Nast's Editor's Choice Award for remarkable performance in World Luxury Hotel Destination within notable timeframe of one and half years.
• Enabled hotel's achievement of winning prestigious title of best luxury boutique hotel in Caribbean in less than two years through exceptional leadership.
• Accelerated restaurant bookings by 35% within five months by promoting events and creating unique menu items to delight regular guests. Show less

New York

Maintained strict adherence to safety, sanitation, and service standards, assuring compliance with five-star and five-diamond expectations. Administered various aspects of day-to-day operations, including scheduling, labor cost analysis, payroll coordination, private events, and daily requisitions. Presented efficient cost management techniques by lowering.

Bluche Switzerland

• Master of Business Administration in Hospitality Management with Marketing.Academic Projects at Connaught Hotel London:
• Improve their overall guest services for Butler Service - Findings and suggestions were implemented hotel-wide.
• Ensure that even without having to ask the guest’s name, the staff can recognize and greet every guest by their last name, even on the first visit.
• Dissertation: “Exploring Luxury Tourists’ Behaviour of Sustainable Practices in Ecuador”.

Quito, Ecuador

• Responsible for all equipment for restaurants, bakeries, and small-scale hotels.
• Working closely with the manufacturing unit, making suggestions for better product development.
• Responsible for developing and maintaining productive relationships with suppliers including salespersons, manufacturers, and fabricators.

Av. De Los Granados Y Colimes Esq, Quito - Ecuador.

• Developed a thorough and advanced program for final semester students that exemplify their skills in real restaurant simulation, technical culinary principles, safety & sanitation, and Ecuadorian cuisine.

11, Rue Réattu 13200 Arles France

• Responsible for the production of garde manger, hot meals and snacks for both large and small parties, of up to 800 guests. Internship.

La Floresta, Quito Ecuador

Fine Dining Restaurant Internship.

Master In Business Administration In Hospitality Management, Marketing

Higher Diploma In Implementation And Quality Management With Standards Iso, Quality Control

Certified Chef De Cuisine - C.C.C

Bachelor In Gastronomy, Bachelor In Culinary Arts

Elected to represent the university in culinary contest, taking the second place in the Country. Chosen to give assistance to.

Education record