Ochuko Ekarume Email & Phone Number

Nigeria

• Provided 2nd and 3rd-level technical support and troubleshooting to internal and external clients.
• Enhance and exchange best-practice knowledge in areas like Azure MFA, Identity Protection Management, PIM, Azure AD Connect, AD Connect Cloud Sync, Auditing, and Reporting among Azure technical and partner groups.
• Using collaboration, troubleshooting best practices, and transparency within and between teams, brainstorm, troubleshoot, and solve customer technical issues.
• Providing technical support on Azure Active Directory Administration, Azure AD Connect, Azure AD Cloud Sync, Self-Service Password Reset (SSPR), Multi-Factor Authentication (MFA), Conditional Access, Active Directory.
• Used metrics to monitor application and infrastructure performance.
• Providing a 24x7 cloud operation support on-call schedule as part of a global SaaS operation team.

Nigeria

1. Providing Technical support for end users.2. Managing the server and roles such as the Active Directory, DNS, DHCP among others. 3. Networking and computer hardware and software installation.4. Responsible for creating, updating and managing the server Installation and management of software5. Running systems backups and disaster recovery operations.

Nigeria

1. Promoted computer literacy among the students.2. Planning lessons and activities that facilitated students' acquisition of basic and advanced computer skills.3. Tracking and communicating students' advancement throughout the course.

Effurun, Delta State

1. Effectively managed the classroom by implementing discipline, time management and organization consistent with the school policy.2. Maintains computer laboratories and kept an inventory of supplies.3. Planned lessons and activities that facilitated students’ acquisition of basic and advanced computer skills.

Bachelor'S Degree, Computer Science

Senior School Leaving Certificate (S.S.C.E)

Activities and Societies: Soccer