- Responsible for all areas of Sales and Marketing to achieve long-term growth goals.- Manages the Technical Support teamTerritory: USA, Japan, China, Korea, India, Taiwan, and Sri LankaDatrend Systems Inc. is a Canadian based biomedical engineering company focused on developing and manufacturing leading edge biomedical solutions and instruments for hospitals, clinics, third party service organizations, and medical device manufacturers.Utilizing the latest technology, we… Show more - Responsible for all areas of Sales and Marketing to achieve long-term growth goals.- Manages the Technical Support teamTerritory: USA, Japan, China, Korea, India, Taiwan, and Sri LankaDatrend Systems Inc. is a Canadian based biomedical engineering company focused on developing and manufacturing leading edge biomedical solutions and instruments for hospitals, clinics, third party service organizations, and medical device manufacturers.Utilizing the latest technology, we develop comprehensive Preventive Maintenance Solutions to help our customers save time and money whilst meeting stringent regulatory requirements.Datrend subscribes to the regulatory standards of CSA, UL, and the EU. Products are designed and manufactured following the quality system principles of ISO9001:1994 and FDA QSR/cGMP. Additionally, Datrend’s Quality System is registered to ISO13485:2016 by Intertek.Since our launch in 1991, we have expanded to serve the global market with innovative products. Show less

- Managed the international market (until June 2015), made sales to India, Turkey, China, Korea, Singapore, Italy, Japan, and UK- Managed the global market (including USA) between June 2015 - June 2018- Sold to new and existing customers via both distribution and direct, including on-site visits, remote meetings, and presentations to technical and user buyers- Negotiated contracts with distributors and economic buyers- Responded to RFI, RFQ, and RFP- Worked with technical… Show more - Managed the international market (until June 2015), made sales to India, Turkey, China, Korea, Singapore, Italy, Japan, and UK- Managed the global market (including USA) between June 2015 - June 2018- Sold to new and existing customers via both distribution and direct, including on-site visits, remote meetings, and presentations to technical and user buyers- Negotiated contracts with distributors and economic buyers- Responded to RFI, RFQ, and RFP- Worked with technical buyers and internal engineering team to find best-fit solutions- Managed sales funnel through Microsoft Dynamics CRM- Drove Customer Satisfaction & Feedback Meetings adhering to ISO 9001 standardsSpectrum Signal Processing, a Canadian technology company and COTS product provider, who designs and builds I/O modules (RF, analog, and digital I/O) as well as integrated software-reconfigurable platforms for applications such as Software-Defined Radio (SDR), Intelligence, Surveillance and Reconnaissance (ISR), Electronic Warfare (EW), Military Communications (MILCOM), Satellite Communications (SATCOM), Datalinks, and Radar. For the past 25 years, Spectrum have seen many of its customers go from development systems to deployable solutions. Show less

- Worked with 200+ unique accounts from July 2008 to March 2014- Led a team of Project Consultants and Technical Support Analysts for Active Network's Golf division, supporting three different solutions (SaaS and On-Premises) with PA-DSS compliant credit card processing, as well as integrated web and smartphone App solutions- Trained and was a dedicated resource for Sales Managers- Worked with Procurement and IT to further reduce implementation time by 15% through imaging all… Show more - Worked with 200+ unique accounts from July 2008 to March 2014- Led a team of Project Consultants and Technical Support Analysts for Active Network's Golf division, supporting three different solutions (SaaS and On-Premises) with PA-DSS compliant credit card processing, as well as integrated web and smartphone App solutions- Trained and was a dedicated resource for Sales Managers- Worked with Procurement and IT to further reduce implementation time by 15% through imaging all servers and workstations through existing company resourcesACTIVE Network's mission is to make the world a more ACTIVE place. With deep expertise in Activity and Participant Management, its ACTIVEWorks cloud technology helps organizers transform and grow their businesses. Serving over 55,000 global customers and driving over 90 million transactions annually, Active Network helps activity organizers automate, simplify and grow their business, while providing data and insights that fuel growth. Show less

- A progressive role to the Associate Project Consultant position (below)- Completed Active Network’s Leadership Development Program- Improved team's implementation process and reduced core implementation hours by 40% over 2 years- Supported Sales on technical questions, RFPs, and demos- Trained and setup a demo site for the Marketing team, reviewed marketing materials, conducted webinars with the Marketing team- Participated in product management (triage) meetings to review… Show more - A progressive role to the Associate Project Consultant position (below)- Completed Active Network’s Leadership Development Program- Improved team's implementation process and reduced core implementation hours by 40% over 2 years- Supported Sales on technical questions, RFPs, and demos- Trained and setup a demo site for the Marketing team, reviewed marketing materials, conducted webinars with the Marketing team- Participated in product management (triage) meetings to review enhancement requests and bug entries. Voiced priorities from customers' position- Worked with Support to communicate bugs and workarounds, including running SQL queries- Planned, trained, and mentored new staff of the Professional Services team- Software Implementation for strategic clients- Managed all post-implementations to ensure on-time transactional go-lives Show less

- A progressive role to the Software Trainer position (below), but concentrated towards private and municipal golf courses- Conducted Business Process Reviews, identified potential roadblocks, recommended on better business practices, proposed workarounds on software limitations- Managed more strategic deals- Trained and supported new staff- Tracked project progress through SalesForce CRM

- Project management and software implementation for municipal community centers, YMCAs, universities, and golf courses- Software implementation included installing and configuring of Active Network Solutions, as well as Microsoft SQL, IIS, and Windows servers- Collaborated and/or trained all levels of the business verticals mentioned above, including C-Level Executives, GMs and Directors of Golf for public and private courses, Program Managers, accounting teams, municipal IT teams, to… Show more - Project management and software implementation for municipal community centers, YMCAs, universities, and golf courses- Software implementation included installing and configuring of Active Network Solutions, as well as Microsoft SQL, IIS, and Windows servers- Collaborated and/or trained all levels of the business verticals mentioned above, including C-Level Executives, GMs and Directors of Golf for public and private courses, Program Managers, accounting teams, municipal IT teams, to a wide variety of day-to-day end users- Managed multiple ongoing projects- Wrote and updated internal and customer facing documents- Reported on enhancements and bugs to improve software functionality and quality- Part of the Business Process Improvement Group, my original identified issue along with our group's recommendation led to the company wide adoption of Microsoft SharePoint Show less

Glowble Stationery, specialized in notebooks and journals, was found to utilize the direct factory access my partner had at the time.- Custom designed notebooks and journals, including layouts, materials, and cover designs- Made sales to Kwantlan Polytechnic University (Surrey) and Capilano University (North Vancouver)

- Developed a smart battery charging circuit for an existing product- Designed a defibrillator calibration system, this included: Electrical and Printed Circuit Board (PCB) design, PSPICE simulation and optimization, cost analysis and component selection, design and implementation of an automated calibration procedure in Visual Basic- Beta tested, configured, documented, and operated an automated pick-and-place PCB assembly system including thermal profiling the reflow oven- Product… Show more - Developed a smart battery charging circuit for an existing product- Designed a defibrillator calibration system, this included: Electrical and Printed Circuit Board (PCB) design, PSPICE simulation and optimization, cost analysis and component selection, design and implementation of an automated calibration procedure in Visual Basic- Beta tested, configured, documented, and operated an automated pick-and-place PCB assembly system including thermal profiling the reflow oven- Product verification testing for a defibrillator and pacemaker analyser, and an automated electrical safety analyser- Built the first 20 prototypes of the Khan Kinetic Treatment (KKT) Device (a patented noninvasive system used in chiropractic clinics around the world); on-site install and support, parts sourcing to resolve prototype issues (www.kktspine.com/the-kkt-treatment/)- Built and tested GlideScope Video Laryngoscope (Display and Laryngoscope units)- Responsible for writing and updating manufacturing, testing and calibration procedures- Sourced components and maintained BOMs for production devices- Updated company's websiteDatrend Systems Inc. is a Canadian based biomedical engineering company focused on developing and manufacturing leading edge biomedical instruments and devices for hospitals, clinics and medical equipment manufacturers. Show less

- Built a Touch Screen Controller (TSC) to a prototype board based on the PIC16F818 microcontroller and the Hantronix HDM3224A touch screen- Designed, programmed, and debugged the initial and final versions of the TSC firmware- Captured schematics of the new Infusion Pump Analyzer using P-Cad 2002- Researched medical analyzers for road-map product planning- Redesigned company's website

- Hand tuned TR2126 transceivers to meet specifications in return loss, compression ratio, and band-pass filters by changing appropriate surface mount components monitoring through a network analyzer- Setup and configured a demo system using a Cisco7246 router, a 64QAM upconverter, and cable modems to simulate a real point-to-point data link- Researched marketability on 5.8GHz Point-to-Multipoint backhaul transceivers- Researched 802.11a baseband/radio chipset and provided… Show more - Hand tuned TR2126 transceivers to meet specifications in return loss, compression ratio, and band-pass filters by changing appropriate surface mount components monitoring through a network analyzer- Setup and configured a demo system using a Cisco7246 router, a 64QAM upconverter, and cable modems to simulate a real point-to-point data link- Researched marketability on 5.8GHz Point-to-Multipoint backhaul transceivers- Researched 802.11a baseband/radio chipset and provided recommendations Show less

- Researched and selected an MP3 decoder chip for product development- Designed the schematic and PCB layout for an MP3 player around the Atmel AT89C51SND1 decoder chip using Protel 99 SE with USB and RS-232 connectivities- Assembled and debugged the prototype MP3 player- Acted as the primary translator in the Capability Maturity Model (CMM) Management Trainings held by the Software Engineering Institute (SEI)

- Implemented the user interface for BFound @work in both French and Chinese using JSP, XML and XSL and demonstrated product functionality to potential customers- Designed and implemented a DTD parser in Java to improve product development efficiency- Participated in high-level software specifications design for the all-new Access Manager 1.0

- Installed and configured Red Hat Linux 6.2, PHP 4.0, MySQL 3.23, and Apache 1.3- Commenced designing and developing websites using technologies such as CSS, templates, XHTML, and MySQL

- Worked closely with senior executives and program managers on the new Project Implementation and Management Process- Translated and implemented the new methodology on the intranet using ASP- Data entry for company's intranet migration