Customer Success Manager
CurrentAt OCloud Solutions, I'm a seasoned technology consultant with over 4 years' of experience working with C & V level executives to implement custom software solutions. As the Customer Success Manager at OCloud, I consult with business owners to determine if a partnership would be mutually advantageous and grew the sales pipeline by reaching out to companies who would benefit from our software development services. Key Responsibilities:- Develop and build close long-term relationships with prospects and customers. - Drive revenue by collaborating with account executives, and setting qualified meetings until they convert to qualified opportunities.- Manage and uncover opportunities from outbound and inbound leads. - Interact with prospects through emails, phone calls, and social media.- Consistently achieve qualified opportunity quotas to ensure revenue.- Updated knowledge and fluent elaboration about new products, services, and FAQs by customers-Research companies and approach potential partners through a targeted selling strategy.- Develop a sales pipeline for touched, converted, and upsold accounts
