An adaptable and highly skilled operations manager with extensive experience in food and beverage service, Banquet preparation, cleanliness and safety guidelines, employee recruitment and development, revenue assessment, staff Management, cost controls and planning and execution of Small and large Banquet events. Utilizes excellent managerial and leadership capabilities to successfully setup functions, meetings and events. Maintains productive relationships with internal and external staff and vendors to spearhead collaborative efforts. Creates and embodies guest satisfaction by demonstrating high hospitality standards and delivering positive guest experiences. Maintains budget controls and coverage to achieve business targets. A driven and client-focused manager, who maintains performance and service standards to create an excellent customer experience.