Oceane S. Zhao Email and Phone Number

– Specific ExperienceResponsible for daily network operation and maintenance work KPI tracking and analyzing, operation risk assessment, trouble shooting and business fluctuation forecast.Implemented and performed solution processes to resolve issue and optimize workflow.Establishment standardized data management platform, build uniform quality management system, formulate the management process and quality standard.– Performance Established 2 analyzing models, 33% work… Show more – Specific ExperienceResponsible for daily network operation and maintenance work KPI tracking and analyzing, operation risk assessment, trouble shooting and business fluctuation forecast.Implemented and performed solution processes to resolve issue and optimize workflow.Establishment standardized data management platform, build uniform quality management system, formulate the management process and quality standard.– Performance Established 2 analyzing models, 33% work efficiency improved, 28% work cost reduced, and 4% quality optimized.– Professional Skills GSM/UMTS/LTE CS & PS Network Maintenance, Social Operation and Business MonitoringQuality Analyzing and Management, Requirement Management Show less

Responsible for PS network monitoring and maintenace, such as GPRS,UMTS, IP net, CMNET, SMC, and so on.Organized troubleshooting for bussiness recovery.Familiar with Cisco, Ericsson and Huawei equipment operation and maintainace.

Respinsible for CS network maintenance and monitoring.Organized troubleshooting for bussiness recovery.Solid knowledge about Ericsson sever system operation.

DCS System erection, and RGL, RPN system erection.Projest Management and Engineering Management.