Odair Bernardo Email & Phone Number

São Paulo, São Paulo, Brasil

Segurança, Infraestrutura, Gestão de Ambientes Tecnológicos e Monitoramento de Ativos de Alto Nível

São Paulo Area, Brazil

Responsibilities: conduct training for resellers, customers, new employees, technical and commercial staff on the Content Services platform of the OnBase product from Hyland Software Brasil. Pre-sales support for commercial group - solution demo and architecture. Achievements: My direct sales support and training contributed to sales targets at approximately 20% of the company's total

São Paulo Area, Brazil

Responsibilities: provide pre-sales support for the Image and Printing group for corporate accounts, public sector and channels. Develop high complexity projects. Achievements: together with the team and a partner in the US, he developed a solution to remove old Linux servers from the branches of a large bank, resulting in a competitive advantage and later total customer satisfaction, representing the largest print outsourcing contract for HP, with a total estimated value of USD 27M. The project required knowledge of the banking environment and applications, as well as interaction with a group of developers based in a solutions partner in the USA. Developed the first print outsourcing contract for a public sector customer, BR Distribuidora. The proposal presented met all the customer's needs within the public competition law and meant the beginning of HP's participation in the federal government segment.

São Paulo Area, Brazil

Responsibilities – Acting in sales of PCs and notebooks to distributors and resellers, developing new customers and maintaining the corporate business portfolio and the SMB segment. Achievements: consolidation of the sales structure for channels in this segment.

São Paulo Area, Brazil

Responsibilities: provide Pre-Sales support for PCs, Workstations, Storage, Servers and Management solutions serving the sales and marketing teams. Train internal audiences and channels and supervise the channel support group. Achievements: Training and support for channels and direct sales have always enabled the achievement of sales objectives and the satisfaction of internal and external customers..

São Paulo Area, Brazil

System Engineer Specialist- Product specialist and supervisor of all service groups. I developed training plans for new products and worked as an advisor for marketing groups to introduce services on the market. - I supervised a help desk team, supporting system engineers, making operational control and customer service quality and developing training plans. System EngineerI supported customers throughout Brazil for installation, migration, integration and networking.INTERNATIONAL PROJECTS EXPERIENCE: : - USA – 1991 – Creation of technical book SFS Primer at IBM WTSC World Trade Support Center. - USA – 1989 - VM/Express Project at IBM ITSC Internacional Techical Support Center .

São Paulo Area, Brazil

Hardware Technician

Master Business Administration, Business/Commerce, General

Mba Graduate School, Business Administration And Management, General

Activities and Societies: Graduate School

Business Administration

Education record