Virtual Assistant
Current
Jan 2024 - Present
AeroLeads people directory · profile
Odara Charles Email & Phone Number
Customer Support Agent
at
Hellamaid
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Who is Odara Charles? Overview
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Quick answer
Odara Charles is listed as Customer Support Agent at Hellamaid, a with 3 employees, based in Saint Lucia. AeroLeads shows a matched LinkedIn profile for Odara Charles.
Odara Charles previously worked as Virtual Assistant at Hellamaid and Client Advocate Sales at Homelight. Odara Charles holds Diploma Of Education, Accounting, Level 1 from Acca.
Company email context
Email format at Hellamaid
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Hellamaid
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Profile bio
About Odara Charles
Experienced Customer Service/ Sales Representative with a demonstrated history of working in the real estate industry. Skilled in customer service, Accounting, Customer Service Operations, Customer Service Training, and Interpersonal Skills. Strong sales professional with a Associate's degree focused in Business Administration and Management, General from Sir Arthur Lewis Community College. I'm currently pursuing ACCA qualification.
Current workplace
Odara Charles's current company
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Hellamaid
8 roles
Odara Charles work experience
A career timeline built from the work history available for this profile.
Client Advocate Sales
Handling a high volume of outbound cold/warm calls to potential clients, vetting and qualifying for warm transfers to top-performing real estate agents.
Sep 2021 - Dec 2023
Customer Engagement Representative
Handling a high volume of outbound cold/warm calls to potential clients, vetting and qualifying for warm transfers to top-performing real estate agents. I also had to upsell either agents, finance companies, or our personal advisor depending on the client's unique situation
Feb 2020 - Sep 2021
Quality Ambassador
Managed my shift's quality feedback on referral calls. I was responsible for a team of over 20 reps, and had to provide coaching on quality issues on calls, as well as develop trainings to assist with areas of opportunities.
Nov 2019 - Feb 2020
Customer Engagement Supervisor
Managed a team of customer engagement representatives. I was responsible for coaching, training and performance reviews as well as maintaining stellar call and referral quality.
Mar 2019 - Nov 2019
Customer Engagement Representative
Handling a high volume of outbound cold/warm calls to potential clients, vetting and qualifying for warm transfers to top-performing real estate agents. I also had to upsell either agents, finance companies, or our personal advisor depending on the client's unique situation
Sep 2018 - Mar 2019
Customer Service Representative
Handling high volume inbound and outbound customer service calls for an auto-loan company. My responsibility was to answer billing queries, process payments, and de-escalate situations while maintaining top call quality. I handled on average 200 calls per day
Jan 2014 - Sep 2019
Library Assistant
Vieux Fort Public Library
Jul 2010 - Jan 2011
Team & coworkers
Colleagues at Hellamaid
Other employees you can reach at hellamaid.ca. View company contacts for 3 employees →
CL
Crystal Lejambe
Colleague at HellamaidHamilton, Ontario, Canada
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HW
Hannah Weir
Colleague at HellamaidWaterloo, Ontario, Canada
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VS
Valerii Shchur
Colleague at HellamaidKyiv, Kyiv City, Ukraine
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MS
Mycah Sinforosa Riego De Dios
Colleague at HellamaidBacoor, Calabarzon, Philippines
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AE
Abdul-Rahman El-Sayed, M.Eng
Colleague at HellamaidKitchener, Ontario, Canada
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AL
Angela Lee
Colleague at HellamaidBacoor, Calabarzon, Philippines
View →
Crystal Lejambe
Colleague at HellamaidHamilton, Ontario, Canada
View →
HW
Hannah Weir
Colleague at HellamaidWaterloo, Ontario, Canada
View →
VS
Valerii Shchur
Colleague at HellamaidKyiv, Kyiv City, Ukraine
View →
MS
Mycah Sinforosa Riego De Dios
Colleague at HellamaidBacoor, Calabarzon, Philippines
View →
AE
Abdul-Rahman El-Sayed, M.Eng
Colleague at HellamaidKitchener, Ontario, Canada
View →
AL
Angela Lee
Colleague at HellamaidBacoor, Calabarzon, Philippines
View →
2 education records
Odara Charles education
Diploma Of Education, Accounting, Level 1
Associate'S Degree, Business Administration And Management, General
Sir Arthur Lewis Community College
FAQ
Frequently asked questions about Odara Charles
Quick answers generated from the profile data available on this page.
What company does Odara Charles work for?
Odara Charles works for Hellamaid.
What is Odara Charles's role at Hellamaid?
Odara Charles is listed as Customer Support Agent at Hellamaid.
Where is Odara Charles based?
Odara Charles is based in Saint Lucia while working with Hellamaid.
What companies has Odara Charles worked for?
Odara Charles has worked for Hellamaid, Homelight, Ojo Labs, Km2 Solutions, and Vieux Fort Public Library.
Who are Odara Charles's colleagues at Hellamaid?
Odara Charles's colleagues at Hellamaid include Crystal Lejambe, Hannah Weir, Valerii Shchur, Mycah Sinforosa Riego De Dios, and Abdul-Rahman El-Sayed, M.Eng.
How can I contact Odara Charles?
You can use AeroLeads to view verified contact signals for Odara Charles at Hellamaid, including work email, phone, and LinkedIn data when available.
What schools did Odara Charles attend?
Odara Charles holds Diploma Of Education, Accounting, Level 1 from Acca.
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