Senior Service Delivery Manager
Current
Jan 2024 - Present
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Otis Davis Email & Phone Number
Senior Service Delivery Manager
at
ESP Global Services
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Service Delivery Manager
Location
New York City Metropolitan Area, United States, United States
Company size
Who is Otis Davis? Overview
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Quick answer
Otis Davis is listed as Senior Service Delivery Manager at ESP Global Services, a company with 288 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Otis Davis.
Otis Davis previously worked as Airport IT Manager at Esp Global Services and Information Technology Operations Manager at Esp Global Services. Otis Davis studied at Devry University.
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Email format at ESP Global Services
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ESP Global Services
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Profile bio
About Otis Davis
Otis Davis is a Senior Service Delivery Manager at ESP Global Services.
Current workplace
Otis Davis's current company
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Esp Global Services
5 roles
Otis Davis work experience
A career timeline built from the work history available for this profile.
Airport It Manager
Provide operational support to day-to-day IT system operationsMaintains and improves good customer experience and client satisfactionLiaise with the senior managers of our customers on a regular basis (including technical meetings and user meetings alongside the Head of North America Airport Operations).Foster positive and professional relationship with.
Sep 2022 - Jan 2024
Information Technology Operations Manager
- Provide operational support for day-to-day IT system operations
- Cross functional communication amongst internal departments and vendors for escalations and problems
- Continuously track and monitor open & escalated outstanding tickets
- Identify gaps and risks implementing strategies to improve processes
- Looking into root cause analysis and put in pace preventive measures
- Monitor support services inline with pre-agreed service level agreements (SLAs)
Apr 2022 - Sep 2022
Information Technology Team Lead
Lead a team of 8 field engineers while maintaining teams SLA’s. Responsibilities include repairing computer hardware, including desktops, laptops, and associated peripherals. Additionally, reimage Windows operating systems, Office/Office365, Active Directory, Public Address system (Bosch),LAN/WAN equipment and terminating CAT5, keeping detailed inventory.
Sep 2021 - Apr 2022
Icqa Coordinator
Dec 2018 - Mar 2020
Team & coworkers
Colleagues at ESP Global Services
Other employees you can reach at esp.co.uk. View company contacts for 288 employees →
PC
Paolo Colombini
Colleague at Esp Global Services
Lucca, Tuscany, Italy, Italy
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MI
Mr. Ivor Fernandes
Colleague at Esp Global Services
London Area, United Kingdom, United Kingdom
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RA
Ramona Aldali
Colleague at Esp Global Services
United Kingdom, United Kingdom
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SG
Surinder Ghuman
Colleague at Esp Global Services
Ashford, England, United Kingdom, United Kingdom
View →
DK
David Kudoabah
Colleague at Esp Global Services
Odenthal, North Rhine-Westphalia, Germany, Germany
View →
EH
Elmer Hiory Shirata Costa
Colleague at Esp Global Services
Cork, County Cork, Ireland, Ireland
View →
JM
Janka Makúchová
Colleague at Esp Global Services
Brno, South Moravia, Czechia, Czech Republic
View →
JS
Jeff Stott
Colleague at Esp Global Services
Greater Manchester, England, United Kingdom, United Kingdom
View →
RG
Rupali Gode
Colleague at Esp Global Services
Pune, Maharashtra, India, India
View →
AH
Abdullah Hafidz Bin Bujang
Colleague at Esp Global Services
Singapore, Singapore
View →
Paolo Colombini
Colleague at Esp Global Services
Lucca, Tuscany, Italy, Italy
View →
MI
Mr. Ivor Fernandes
Colleague at Esp Global Services
London Area, United Kingdom, United Kingdom
View →
RA
Ramona Aldali
Colleague at Esp Global Services
United Kingdom, United Kingdom
View →
SG
Surinder Ghuman
Colleague at Esp Global Services
Ashford, England, United Kingdom, United Kingdom
View →
DK
David Kudoabah
Colleague at Esp Global Services
Odenthal, North Rhine-Westphalia, Germany, Germany
View →
EH
Elmer Hiory Shirata Costa
Colleague at Esp Global Services
Cork, County Cork, Ireland, Ireland
View →
JM
Janka Makúchová
Colleague at Esp Global Services
Brno, South Moravia, Czechia, Czech Republic
View →
JS
Jeff Stott
Colleague at Esp Global Services
Greater Manchester, England, United Kingdom, United Kingdom
View →
RG
Rupali Gode
Colleague at Esp Global Services
Pune, Maharashtra, India, India
View →
AH
Abdullah Hafidz Bin Bujang
Colleague at Esp Global Services
Singapore, Singapore
View →
1 education record
Otis Davis education
FAQ
Frequently asked questions about Otis Davis
Quick answers generated from the profile data available on this page.
What company does Otis Davis work for?
Otis Davis works for ESP Global Services.
What is Otis Davis's role at ESP Global Services?
Otis Davis is listed as Senior Service Delivery Manager at ESP Global Services.
Where is Otis Davis based?
Otis Davis is based in New York City Metropolitan Area, United States, United States while working with ESP Global Services.
What companies has Otis Davis worked for?
Otis Davis has worked for Esp Global Services, Essintial Enterprise Solutions, and Jet.
Who are Otis Davis's colleagues at ESP Global Services?
Otis Davis's colleagues at ESP Global Services include Paolo Colombini, Mr. Ivor Fernandes, Ramona Aldali, Surinder Ghuman, and David Kudoabah.
How can I contact Otis Davis?
You can use AeroLeads to view verified contact signals for Otis Davis at ESP Global Services, including work email, phone, and LinkedIn data when available.
What schools did Otis Davis attend?
Otis Davis studied at Devry University.
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