Owen Bustillo Email & Phone Number

Riverview, FL, US

Tampa/St. Petersburg, Florida Area

Awards- 2019: Team Lead Promotion- 2021: top 10% profit generating post-acute recruiter and Promoted to Senior Team Lead- 2022: top 5% profit generating post-acute recruiter- 2023: top 5% profit generating post-acute recruiter (finished in 2nd place)We help healthcare professionals find career opportunities that match their professional and personal goals.

Jacksonville, Florida Area

• Reduced rebate denials from $6,000 to $0.40 for one vendor in one month.
• Act as primary point of contact and manage day-to-day contract activities for several multi-million dollar large accounts for McKesson Medical-Surgical.
• Partner closely with account managers, customers, Group Purchasing Organizations, Contract Administration and project management team to support assigned accounts.
• Proactively monitor, validate and communicate changes on a daily basis to the account manager and customers.
• Obtain supporting contract documentation from suppliers through constant correspondence and assist suppliers in resolving eligibility issues.
• Monitor regular analysis of process workflow and account activity.

Jacksonville, Florida Area

• Reduced AR by 80% on one of the most delinquent accounts in managed portfolio.
• Managed over 2,000 accounts to maintain positive cash flow for the company.
• Collaborated with other internal departments to solve problems related to suspense in customer shipments due to payment issues
• Communicated with customers and sales representatives to acquire all information necessary to accurately collect money.

• Analyze processes and load contracts through SAP software.
• Implemented process improvements for two high volume suppliers reducing load times by twenty percent.
• Communicate with vendors, sales representatives and work with charge-back analysts to acquire all information necessary to accurately load contracts.
• Created standard operating procedures for multiple vendors’ processes and mentored new team members

Jacksonville, Florida Area

• Maintained excellent customer relations
• Assured quality control
• Maintained a sanitary work environment
• Up-sold whenever possible.

• Provided a safe after school environment for children
• Handled disputes between children by helping the children to develop the interpersonal skills necessary to resolve conflicts by talking to one another.