Shadag is a voluntary initiative focused on harnessing technology to enhance operational capabilities of emergency response teams during "Swords of Iron", supplying the needs of diverse populations. As a CSM, I facilitate swift onboarding and implementation, collaborate and provide feedback to optimize the offering, thus helping create user-friendly interfaces and integrations. The vision is to equip vital teams with advanced platforms, enabling them to aid civilians and victims while streamlining processes in times of crisis. Addressing immediate needs and helping to shape more resilient and efficient emergency response strategies for the future.Impactful Solutions:1. Request management for diverse needs such as housing, equipment, transportation, and emotional support.2. Collaboration among response teams, optimizing resource allocation and distribution.3. Platforms for matching therapists with clients needing crucial mental health support.4. Operational platforms enabling NGOs to adapt their services to new realities, ensuring continuity and effectiveness of aid.

Procurement | Sales | Customer Care | Project Management | Purchasing | Vendor management | Speed to market | Product line management | Relationship building | Process improvement | Data Analysis

- Looked after a broad portfolio of Commercial, Enterprise and Public Safety Accounts in NA & CALA - Executed order fulfillment processes for global sales operations.

Optimized RMA case management in APAC and Africa. - Led a strategic project to eliminate open cases and enhanced collaboration with regional teams - Fostered client satisfaction by providing solutions that drive value and increase speed to market

Awarded the Presidential Decoration and higher education scholarship for outstanding contribution in military serviceDrove HR processes, enhanced collaboration and internal communication