Used Subject Matter Expertise and Operational Experience to provide operational context and advice to the G-6 staff, other HQDA staff, the Joint Staff, OSD and the supported Combatant Commander’s staff.

Responsible for the operation, installation, maintenance of deployed site's communication, WAN/LAN,voice/data/video services and network information systems.Integrated and resolved security related issues; developed a vulnerability management policy.◦ Provided leadership for communication, both locally and Enterprise Services, up the chain ofcommand to Headquarters and Executive Leadership

Responsible for monitoring and responding to network outages and service request within a timelymanner.• Managed and configured routers, switches, firewalls, and other network devices utilizing the latestindustry best practices.• Resolved end user issues by remoting into desktop and/or server; correcting configurations,reinstalling software and/or all other remedial actions towards resolution.

Implemented network security measures to protect data, software and hardware, during wartimeefforts, deployment and local base.• Assisted in the design of network infrastructure plans and design, resulting in successful set-up andmanagement of 30+ servers in Windows environments, maintaining DNS, DHCP, TCP/IP upgrades.• Applied comprehensive knowledge of principles, practices, and procedures for server hardware,software and Windows Active Directory.• Developed and executed test plans to support network upgrades; continuously monitored networkperformance to ensure improvement.

Provide support for managing secure and non secure accounts for users 3rd Brigade customers;managed Army DoDIN environments in accordance with business need and Army policies.• Maintain user records and revoke access upon expiration or in absence of business need.• Provides advanced troubleshooting, support, and O&M for all IT systems in support of 3rd COSCOMG-6 customer.• Support Headquarters 16th Corp Support Group customers with IT support issues.• Responsible for granting SharePoint access to all Army SharePoint administrators and SharePointsite collection managers.• Responsible for maintaining equipment ensuring they are online and patched so that they can beused in the event of a COOP.• Assists the government with the planning and deployment of new COOP equipment.