Responsible for meeting quota every month providing our Boomer generation a suitable Medicare Plan.Answer incoming phone calls from prospective members and identify the type of assistance and information the customer needs with the goal to convert the caller to a qualified lead and ultimately saleAsk appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systemsUsing knowledge of the product portfolio to accurately assess the distinct needs of different prospects, explain the differences between various products, and assist the prospect member in selecting a product that best meets their unique needsMay make outbound calls to prospective members to follow up on questions or to current members to review current or new products and servicesAssist the prospect in completion of the enrollment application over the phone with complete, accurate and required information, consistent with product requirements and enrollment guidelinesMeet the goals established for the position in the areas of: sales quota, attendance and other performance criteria.Meet and maintain requirements for agent licensure, appointments, and annual product certification

Responsible for growing a defined territory from $200k gross revenue to $1.5 million in 3.5 yrs. With total sales at $4.5 million overall.• Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails• Development of business relationships with existing customers’ portfolio. • Engage in phone consultations with decision makers, learn about their needs, and recommend the right solution for their needs • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.• Achieve agreed upon sales targets and outcomes within schedule. • Expedite the resolution of customer problems and complaints to maximize satisfaction.

Achieve over 150% of quota for over a year within an assigned territory by effectively selling the company’s products and services. • Conduct daily face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services. Sell with goals of exceeding departmental, financial, and unit targets.• Stay abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.• Develop partner relationships and customer referrals as well as Chamber relationships in order to increase personal network.• Increase customer retention by 20% each month.• Always provided excellent customer service with thorough knowledge to assure that the customer’s risks and needs were always addressed. • Monitored market conditions for product innovations and competitor activity to adjust account sales approach to address latest market development.

Achieved and exceed monthly quota by 30% surpassing sales by 1MM within a year. Maintained and developed multinational and international accounts while meeting the different needs of multicultural clients. Established, developed and maintained business relationships with current and prospective customers in the assigned territory/market segment. Offered and sold new products and opportunities to clients. Made recommendations according to customer's needs. Converted a desire into a need.

Succeeded in saving the company 1MM through by reviewing and processing thousands of professional claims according to prior authorization, network protocols, and according to established guidelines.

Grew start-up business to a successful brand name with annual sales of $500K. Owned and managed daily operations, which provided a variety of home and business maintenance including sales, account management, customer service, purchasing, accounting, and employee hiring and training.