Blessing Odiase Email & Phone Number

London, England, United Kingdom

As an Administrative Support Worker at Certitude London, I offer comprehensive administrative assistance, ensuring smooth daily operations. I leverage strong editing and proofreading skills to produce and refine documents with precision and professionalism. I also maintain effective communication with team members and external stakeholders, including local authorities such as L&Q, Home and Dry, General Practitioners, healthcare professionals, care coordinators, social workers, and housing officers. This role requires excellent interpersonal skills and the ability to collaborate effectively. I play an active role in recruitment processes, including screening and shortlisting candidates prior to employer interviews. Additionally, I ensure the confidentiality and security of sensitive information and documents, while occasionally assisting with hiring new service personnel as needed.

London, England, United Kingdom

As a waitress at the Guardsman Hotel, I delivered outstanding customer service, which earned me two accolades: Employee of the Month and Employee of the Year. My high-performance contributions were highlighted on the company’s social media channels. I also trained new staff to maintain the hotel’s 5-star standards and successfully led my team in hosting over 50 dinner events and 10 afternoon teas, all receiving positive customer feedback without any complaints. I collaborated with a team of 1 to 5 members in the F&B department, developing strategic partnerships aimed at enhancing customer satisfaction. My experience included working in various areas such as the bar, restaurants, and room service, along with overseeing room service operations alongside my supervisors and managers. I also collaborated with chefs during breakfast, lunch, and dinner services.

782 High Rd, Tottenham, London, N17 0Bx

Welcome and engage with guests in a friendly manner, offering top-notch service. Accurately take food and drink orders and promptly deliver them to the appropriate seating areas, including VIP sections. Provide food, snacks, and beverages to attendees during various events, such as football matches and concerts. Make sure orders are correct, visually appealing, and served on time. Work in different areas such as lounges, bars, or hospitality suites, depending on the event. Assist with promoting special offers, upselling, and handling bills accurately. Keep the seating area clean and organized throughout the event. Adhere to food safety standards, ensuring proper handling of food and drinks. Follow stadium safety procedures and emergency guidelines.Communicate clearly and effectively with guests and team members. Cooperate well with kitchen staff, bartenders, and fellow servers. Ensure that orders are correct, dietary needs are respected, and customers leave satisfied. Be prepared to stand for extended periods and navigate crowded spaces. Handle multiple tables, orders, and requests simultaneously, especially during busy moments. Maintain a clean and professional appearance, particularly in high-pressure situations. Be knowledgeable about the menu, including beverage options. Address and resolve any issues or complaints with diplomacy and efficiency.

London Area, United Kingdom

As a Support Worker at Notting Hill Genesis, I provided essential support to clients, ensuring their well-being and comfort. I developed strong relationships with clients, fostering trust and creating a positive support environment. Additionally, I managed daily tasks and activities, ensuring the physical and emotional well-being of clients.• Developed strong relationships with clients, fostering trust and creating a positive support environment.• Managed daily tasks and activities, ensuring the physical and emotional well-being of clients.• Effectively communicated with clients and their families to address concerns and provide updates on care plans.• To promote and maintain the rights, choice, respect, and dignity of an individual.• Assisting and coaching individuals to develop new skills and improve their quality of life.

Bachelor Of Sciences Degree, International Tourism And Hospitality Management, 2:1

Hnd Level 5, Hospitality Management, Distinctions