Perform complex project management work for the Enterprise Project Management Office.

Perform complex project management work on assigned projects using accepted methodologies. Projects included software development projects as well as system services projects.

Apply comprehensive knowledge of business functions and information technology to research, analyze, document, test and implement automated business systems in support of a vendor-hosted software system and related customer contact center support systems.• Operational support call center systems.• Project lead for upgrade implementation for the Customer Service Request system• Run work sessions with project team members to create plan, implement, document and close project• Created dashboard using SharePoint to display all Project and Vendor Management team’s projects

Own configuration management and document control policies and procedures for the Engineering Services Board (ESB) group.• Collaborated with multi-functional groups in ensuring accuracy of the documentation workflows, Engineering Change Requests (ECR), Engineering Change Orders (ECO), as well as coordinate Release to Production• Led in the evolution of the ESB SP portal as a project dashboard that supported 100% increase of projects and resources between 2009 and 2014; dashboard has become a benchmark for other groups within the company.• Served as SP/Document Control expert in the ESB group effectively freeing ESB time while increasing SP efficiency.• Stood in for the production planner and Component Engineer/CAD Librarian as needed.

As Project Manager, drove and managed New Product Introduction (NPI) launches of third party contracted development tools for a $2 billion division. This included identifying risks and stakeholders, setting schedules, managing budgets, approving expenditures and reporting on all launches.• Coordinated 30 concurrent new product releases that involved multiple global partners for an on-time end of year release.• Improved delivery of tools by coordinating with internal/external partners to exceed projected timeline.• Handled over 200 third party products through end of life.• Collaborated with cross-functional teams to implement a process that resulted in the significant reduction of rework and scrap.As Manufacturing Engineer CPG and MSG products. Sustaining engineer for released products for hardware development tools.• Scheduled, developed and supervised the contracted conversion of legacy products to meet RoHS (Restriction of Hazardous Substances) compliance.• Transferred 200+ legacy products’ bills of materials (BOMs) from Excel format using standard configuration practices into Agile PLM.• Developed and executed an improved procedure in the hardware development group that reduced the time to create a BOM template from two hours to five minutes.• Ensured that product build packages were complete for a successful product build and no downtime. This included creating assembly drawings utilizing CAD, reviewing BOMs and Engineering Change Orders (ECOs).

Engineering Change Analyst using Agile PDM. Implemented and maintained an Engineering Change Order system.

As Component Engineer managed component selection, qualification and usage.As Configuration Manager, led the document control group.

Managed component selection, qualification and usage.