Luis Diego Odio Cortes
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Luis Diego Odio Cortes Email & Phone Number

Investment Counselor at Fisher Investments
Location: San José District, Heredia, Costa Rica 4 work roles 3 schools
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Current company
Role
Investment Counselor
Location
San José District, Heredia, Costa Rica
Company size

Who is Luis Diego Odio Cortes? Overview

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Quick answer

Luis Diego Odio Cortes is listed as Investment Counselor at Fisher Investments, a company with 2996 employees, based in San José District, Heredia, Costa Rica. AeroLeads shows a matched LinkedIn profile for Luis Diego Odio Cortes.

Luis Diego Odio Cortes previously worked as Financial Billing Analyst at Cargill and Senior Customer Service Specialist - Audible Division at Amazon. Luis Diego Odio Cortes holds Grado En Derecho from Universidad De La Salle (Cr).

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Email format at Fisher Investments

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Fisher Investments

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Profile bio

About Luis Diego Odio Cortes

Dynamic professional with over a decade of multinational client-facing experience, specializing in Business Finances, Technology Solutions, and Customer Service. Leveraging a unique background in Systems Engineering and Law studies, I bring extensive expertise in managing end-to-end crossfunctional collaborations, data analysis, as well as budgeting and forecasting for intelligent decision-making. Adaptable and detail-oriented, committed to driving organizational success through strategic financial objectives, continuous service improvements, and delivering an outstanding customer experience.

Current workplace

Luis Diego Odio Cortes's current company

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Fisher Investments
Fisher Investments
Investment Counselor
camas, washington, united states
Employees
2996
AeroLeads page
4 roles

Luis Diego Odio Cortes work experience

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Financial Billing Analyst

Alajuela, Costa Rica

  • Successfully transitioned North American billing team to Costa Rica, maintaining operational continuity.
  • Enhanced company compliance with regional legal requirements by updating and optimizing billing processes in Central America.
  • Led the migration from the legacy ERP system to SAP S/4 as SME for the CASCNA Feed business unit, demonstrating leadership with large intercompany teams.
  • Managed cash-to-credit transactions produced diverse financial documents, while also playing a key role in month-end billing operations for NA & LATAM.
Aug 2016 - Feb 2024

Senior Customer Service Specialist - Audible Division

San José, Costa Rica

  • Oversaw the team's transition to open-source software, seamlessly migrating from Windows to Linux, directly impacting software and licensing costs in the process.
  • Demonstrated proficiency in case and backlog management by implementing agile action strategies, resulting in a significant improvement to the Service Level Objectives (SLOs) metrics by up to 31%.
Apr 2014 - Jun 2016

Customer Experience Specialist

Heredia, Costa Rica

  • Led a significant initiative to improve service quality by migrating and enhancing the knowledge framework capabilities of our extensive data base to Salesforce.
  • Delivered exceptional customer service across multiple platforms, consistently exceeding expectations.
Feb 2012 - Jan 2014
Team & coworkers

Colleagues at Fisher Investments

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3 education records

Luis Diego Odio Cortes education

FAQ

Frequently asked questions about Luis Diego Odio Cortes

Quick answers generated from the profile data available on this page.

What company does Luis Diego Odio Cortes work for?

Luis Diego Odio Cortes works for Fisher Investments.

What is Luis Diego Odio Cortes's role at Fisher Investments?

Luis Diego Odio Cortes is listed as Investment Counselor at Fisher Investments.

Where is Luis Diego Odio Cortes based?

Luis Diego Odio Cortes is based in San José District, Heredia, Costa Rica while working with Fisher Investments.

What companies has Luis Diego Odio Cortes worked for?

Luis Diego Odio Cortes has worked for Fisher Investments, Cargill, Amazon, and Hewlett Packard Enterprise.

Who are Luis Diego Odio Cortes's colleagues at Fisher Investments?

Luis Diego Odio Cortes's colleagues at Fisher Investments include Jose F. Blondet, Joseph Kiran, Josh Whitbeck - Cspo, Logan Spencer, and Daniel Thatcher.

How can I contact Luis Diego Odio Cortes?

You can use AeroLeads to view verified contact signals for Luis Diego Odio Cortes at Fisher Investments, including work email, phone, and LinkedIn data when available.

What schools did Luis Diego Odio Cortes attend?

Luis Diego Odio Cortes holds Grado En Derecho from Universidad De La Salle (Cr).

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