Head Of It
CurrentReported directly to the Directors/Board of Administration, providing strategic solutions in Information Technology, including Systems, Data Centers, Networks, Information Security, and Data Privacy.Restructured IT contracts, driving digital innovation and achieving cost reduction.Led Industry 4.0 initiatives, incorporating advanced technologies such as Big Data, Machine Learning, Artificial Intelligence, and IoT.Managed Capex/Opex and IT contracts, including overseeing the software… Show more Reported directly to the Directors/Board of Administration, providing strategic solutions in Information Technology, including Systems, Data Centers, Networks, Information Security, and Data Privacy.Restructured IT contracts, driving digital innovation and achieving cost reduction.Led Industry 4.0 initiatives, incorporating advanced technologies such as Big Data, Machine Learning, Artificial Intelligence, and IoT.Managed Capex/Opex and IT contracts, including overseeing the software factory operations (Scriptcase, Sharepoint, WordPress, Java).Responsible for the operation and support of various critical systems, including TOTVS Protheus, PI Systems, Maximus, MES, Nautilus, Meridian, CRM, security systems, and legacy systems.Implemented multiple layers of Information Security based on NIST standards.Led and supervised a team of 15 analysts and 20 consultants, providing comprehensive services across different levels.Achievements: Achieved significant cost savings of $500,000 in the IT budget during 2017/2018. Successfully completed the implementation of IT outsourcing. Attained additional cost savings of $150,000 in the IT budget during 2019/2020. Implemented mobile services for all operations in 2019/2020. Established an AI-powered IT Security Service in 2020, enhancing monitoring capabilities. Show less