Steven Odle Email & Phone Number

Falls Church, Virginia, US

Falls Church, Virginia, US

Provides Tier II support across three domains for Ground Intelligence Support Activity. (GISA) Duties include assisting customers with imaging computers, printer maintenance, active directory accounts and the Service Desk.

Herndon, Virginia, US

• Responsible for setup, configuration and troubleshooting of the Distributed Common Ground System Army (DCGS-A) Brain suite. Suite consists of numerous Linux virtual machines and Windows virtual machines in a VMWare.
• Recovered Webserver after fatal crash of webserver due to drive space issues. After adding drive space in the virtual environment system was back in operation.
• Installed monthly Information Assurance Vulnerability Alerts. (IAVA) to keep system in compliance with Program Office’s standards.

• Monitors Network nodes across the Area of Responsibility utilizing Solar Winds. Creates reports for daily briefings on Network outages and other network/system related information. Performs duties as GEOC Watch. Ready.
• Expertly monitors NIPR/SIPR systems for USASOC CG. Ensures near 100% reliability.
• Helped with issues with Exchange email and Cisco Jabber chat client. Allowed government representative to execute mission for Datacenter and Networking office.

Tampa, FL, US

• Systems AdministratorResponsible for administration of servers using Windows Server 2008 and 2012. Duties include decommissioning servers, patching servers, applying Security Technical Implementation Guidelines.
• Installed over 1200 patches on 100 servers minimizing vulnerabilities using SCCM. Guaranteed all servers within the network were up to date and vulnerabilities minimized.
• Applied over 3,000 STIG’s to 12 servers bringing them into compliance with SOCOM standards and eliminating vulnerabilities. Protected systems from hackers, vulnerabilities and user error.
• Discovered problem with sync times on Solar Wind servers. Applied fix to numerous services, restarted all services and the servers. Sync times reduced to under one minute. Network server monitoring restored.
• Decommissioned 30+ servers. Wiped servers clean, reinstalled operating system, setup configurations and placed them in racks to be used as backups creating redundancy.

Herndon, VA, US

• Operations Specialist—Field Systems EngineerResponsible for setup, configuration, troubleshooting the Distributed Common Ground System Army (DCGS-A) suite supporting Army units in the Eastern United States. Consists of.
• Lead Functional Systems Engineer (FSE) on two major training events. Setup and configured twelve different IFS server suites, 168 training laptops and 12 System Controllers. 115 soldiers trained successfully.
• Worked in field conditions maintaining two IFS suites and 27 workstations. Five soldiers were trained on administration of the suite and two Army units were trained expertly on how to use software.
• Corrected VM Ware issue by reloading nine virtual servers and the Virtual Center server. Resulted in 100% system reliability supporting over 150 customers.
• Updated 27 P-MFWS laptops on Operations floor to latest Information Assurance Vulnerability Alerts. (IAVA) Assured systems were in full compliance and corrected numerous vulnerabilities.

Randolph AFB, TX, US

• Information Technology ManagerCoordinated all maintenance, client administration, and equipment updates. Administered 115 computer systems, 11 printers and 200 monitors. Ensured employee issues were corrected and fixed.
• Directed organizational computer lab setup; setup 2 desktop computers from scratch and provided a quiet work area for 65 employees
• Trained 2 management level employees regarding Maintenance Operations Center procedures to ensure all equipment receives timely preventive maintenance inspections and software updates
• Rebuilt user account and email creation process; redesigned and organized 22 distribution and security groups which reduced startup time from 4 hours to 30 minutes
• Directed a network audit on file storage server to eliminate unnecessary personally identifiable information and protect users from ID theft; coordinated with 18 organizations and cleared 60GB of storage space
• Led a three-person team in time-sensitive replacement of 27 outdated computer systems; team rebuilt, loaded new programs, and configured the new systems in only 4 days

Randolph AFB, TX, US

• Oversaw 16 information technology employees. Installed tactical voice, data and cryptographic equipment consisting of two servers, routers, switches and 24 clients. Directed installation and configuration of four new.
• Led the office Preventive Maintenance Inspection (PMI) program; completed 157 PMIs that preserved a communications suite valued at $800M
• Rebuilt Field Compliance Order (FCO) program; fixed configurations that placed 31 servers online after 45 overdue FCO’s were completed
• Ran office training program; trained employees in over 600 tasks with a 100% evaluation pass rate
• Troubleshot and initiated quick-fix actions for roaming profile issue; fix cleared 16 GB of drive space and ensured 70 users had full network use in five minutes instead of two hour projected restoral
• Built 500 network accounts in less than 24 hours in support of a military contingency and doubled capacity of network storage

Randolph AFB, TX, US

• Configured, installed and maintained network file servers and workstations on the Local Area Network (LAN). Monitored performance of networks and computer systems valued at over $35M supporting 7,000 users. Immediately.
• Built 66 pallets which contained over 1,500 pieces of outdated computer equipment to turn into Defense Reutilization and Marketing Office (DRMO). Returned $5,000 to DoD to purchase newer systems.
• Prepared 100 new computer hard drives by reloading operating systems and drivers; computer systems and monitors were ready for delivery in three days versus the scheduled two weeks
• Completed 150 computer operating system and Microsoft Office upgrades; increased efficiency by 40% and ensured employees were ready for new system implementation
• Created Systems Administrator training program; concept allowed new employees to train for one month on Help Desk support and one month as Systems Administrator, cutting training time by 50%
• Identified and updated 98 workstations that were severely outdated; immediately ensured that all patches and updates were installed protecting 7,000 users base-wide

Randolph AFB, TX, US