Olga Dolgova Email & Phone Number

Highly professional manager. Hotel Content Platform/Business Visionary 20+ years at TМС (Travel Management Company). Experience of management in the sector’s biggest companies. Resource and business process management in companies with ~2,000 staff. Up to 300 direct subordinates.My key job is to take a business area for development, analyze its current status and potential, and then rebuild it to ensure rapid multifold growth.I can quickly build all business processes for a hotel content platform and ensure a several-fold increase in the number of vendors and contractors.I have experience in setting up all technical integrations to enable platform full-cycle functioning.KEY COMPETENCIESI make a product needed by the client rather than the developer.Management of business process automation projects at all levels. Successful experience of introducing automated systems eliminating the need for manual control and reducing administrative costs by 34%.Audit and development of business process and accounting procedure regulations. Organisation of compliance systems in mixed business spheres.Development and introduction of an incentive system for income-generating subdivisions.Attainment of business goals by applying information analysis systems: CRM, ERP.I carry out a detailed analysis of the budget and the underlying model of the client to form the best conditions of cooperation.I can stand up for a company’s interests and conduct tough negotiations.I am able to make decisions in situations of insufficient or incomplete information.I audit business processes, raising a business to new profit level.I can count and analyse indicators, reading between the lines and the small print. Successful experience of development and introduction of a complex of measures for raising a company’s market capitalisation.I enhance monetization of current processes and find opportunities for additional profits.I build a business strategy so that the system of business processes becomes self-sufficient and fully self-monitoring.Risk assessment, development and introduction of strategic development plans, modification of business strategies taking into account current changes and the acceptable risk level.Effective anti-crisis manager. I fulfil strategic goals by optimising and raising productivity of a company’s internal resources.I advocate management improvement.I can put top management ideas into figures and assess investment potential.I can translate from shareholder language into the language of development or business.