• Proficiently managed and administered Infor Syteline Multisite, ensuring seamless operations across multiple sites.• Developed and published all IT policies, procedures, and standards for SOR Inc.• Led budgets and strategic plans for day-to-day operations and multiyear roadmaps.• Established an IT Steering Committee with company executive leadership to set IT priorities for the business.• Ensured redundancy, backup, and recovery strategies were in place to support company goals.• Successfully migrated Exchange 2010 on-premises to Office 365 with Teams in an extended hybrid migration for 150 users across multiple locations.• Implemented a Zabbix monitoring server running on Ubuntu to proactively monitor endpoints.• Redesigned Active Directory design and support (GPOs, AD Schema, OUs, LDAP, Sites, Replication, etc.) and integrated AD to Azure Active Directory.• Implemented a ticket tracking system to help analyze trouble areas and increase transparency with users.• Managed a team of engineers and information technology professionals.

• Provided leadership and assistance to departmental staff.• Implemented a new infrastructure, switches, and datacenter to replace antiquated systems.• Migrated users to the new domain using scripting and third-party tools Forensit ProfileWiz.• Designed and supported directory integration with cloud-based services including Office365 and Google Suite sync tools.• Virtualized 95% of all servers, reducing physical footprint while increasing performance.• Maintained all network/domain security.• Managed relationships with suppliers.• Provided timelines and other project documents in a professional manner

● Performed administration tasks on F5 load balancers.● Manage a VMware 5 farm with multiple hosts and over 150 VM’s utilize NetApp SAN storage.● Integrated Directory to Azure Active Directory using Dirsync.● Migrated 400+ customer's mailboxes from Exchange 2013 to Microsoft Office 365.● Implemented a new disaster recovery solution with CA Archserve and D2D backups.● Troubleshoot and update rules on email security appliances.● Troubleshoot routers, switches, and WAN traffic.● Implemented a new Citrix 7.5 XenApp environment, migrating from 6.5.

• Responsible for day-to-day operations of all applications and infrastructure support. • Responsible for ensuring that all IT applications and infrastructure environments follow established standards and policies. • Drives resolution of high severity outages impacting IT infrastructure. • Facilitated server builds and network configurations, including migration to a virtual environment.

• Led successful domain migration of 1,800+ users across 20 locations in NA, Mexico, and Europe using automation tools• Provided server, network, and Active Directory support for Huhtamaki plants in NA• Ensured availability of WAN and LAN resources in multi-domain Microsoft 2008 Server AD environment• Managed patch management with WSUS• Implemented business continuity and disaster recovery plans, data backups, and security measures• Supported SQL database servers at North America locations• Maintained SQL server patching and version upgrades• Implemented SQL application-level security• Analyzed metrics and optimized database performance• Ensured SQL database integrity and data replication• Supported desktop database applications including acquisition, configuration, and ongoing support.