Odunayo Ogunyemi Email & Phone Number

Ado-Ekiti, Ekiti State, Nigeria

• Building and maintaining relationships with assigned client accounts. • Understanding client needs and objectives to propose appropriate solutions or product • Providing regular updates and reports to management on account status and performance. • Developing and implementing account plans to achieve sales targets and growth objectives.• Monitoring account performance and identifying opportunities for upselling or cross-selling.• Enhancing customer satisfaction and reducing customer issues by 20%.• Resolving any issues or concerns raised by clients in a timely and professional manner.•Educated clients on product usage through visual aids and clear information, leading to a 30% increase in customer satisfaction. •Enhancing customer satisfaction and reducing customer issues by 20%.

Lagos State, Nigeria

• Establishing and nurturing relationships with potential clients to generate leads and opportunities.• Analyzing market trends, competitor activity, and customer needs to identify areas for growth and development..• Negotiating terms, pricing, and contracts with clients, vendors, and partners to secure profitable business deals.• Tracking key performance indicators (KPIs) and metrics to measure the success of business development initiatives and identify areas for improvement.• Providing regular reports and analysis to management on business development activities, results, and opportunities.• Identified product improvement or new products by remaining current on industry trends, market activities, and competitor• Unveiled new opportunities through research, driving profit, product, and service enhancement

Ibadan, Oyo State, Nigeria

• Inputting and managing data in databases, spreadsheets, and other software applications with accuracy and efficiency • Assisting with office logistics such as managing office supplies, equipment, and facilities, and coordinating with vendors and service providers.• Supporting the smooth operation of the office by handling tasks such as answering phones, managing schedules, and organizing meetings.• Creating, organizing, and maintaining documents, files, and records, both in office and digital formats.• Handling incoming and outgoing correspondence, including emails, letters, and faxes, and ensuring timely responses.