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• Provide support for the TurnQuest Ordinary Life Insurance System, Finance Management System and Fixed Asset Management System. . • Automate insurance processes through the use of RPA tools.• Develop proper documentation of Team’s processes and procedures.• Using tools like Oracle PL/SQL and other analysis tools to conduct critical analysis of data.• Reconcile reporting discrepancies between different systems• Creating Ad hoc queries to generate custom reports as needed• Planning and designing test scripts and test cases for upgrading applications and databases.• Configure software engineering solutions for complex issues.• Provision of system reports and technical advice to meet the needs of users.

IT security solutions. Implementation, Support and Maintenance of various 2FA methods (Two Factor Authentication) including One Time Password, Soft and Hard Tokens using Entrust Identity Guard. Support to clients on IT Security Product (ENTRUST).Optimization & tuning services on security technologies like Entrust.