Luiz Eduardo Feitosa Email and Phone Number

Experienced leader in software development and maintenance, managing teams of Developers, Business Analysts, Scrum Masters, QA Analysts, and Tech Leads.Key responsibilities: • Create comprehensive project plans covering scope, schedules, frameworks, costs, quality, team management, communication, risks, and stakeholder engagement; • Lead team ceremonies and team-building activities; • Collaborate with the team on technical solutions; • Analyze impacts and approve project changes; • Track key performance indicators such as timelines, productivity, rework, process coverage, deliverables, and financials; • Evaluate team performance, provide feedback, create development plans, and manage conflicts; • Plan and implement performance improvements based on data; • Manage physical and virtual boards (e.g., Azure DevOps, JIRA); • Define and refine agile methodologies and work processes; • Hold progress meetings with clients; • Identify and implement improvements in development cycles.

As a dedicated UX Coordinator, I am currently orchestrating resources across multiple projects, ensuring seamless collaboration and exceptional outcomes. Here’s a glimpse into my ongoing responsibilities:1. People Management:- Nurturing a high-performing UX team by providing constructive feedback and fostering individual growth.- Championing professional development, empowering team members to excel.2. Budget and Cost Management:- Carefully overseeing project budgets, striving to optimize resource allocation and cost-effectiveness.- Balancing financial constraints with creative excellence.3. Team Evolution and KPIs:- Spearheading the evolution of our UX team, setting clear KPIs for performance measurement.- Monitoring progress, celebrating achievements, and addressing challenges.4. Strategic Assistance:- Collaborating closely with stakeholders during commercial proposals.- Contributing insights and expertise to shape winning strategies.

Throughout my career, I’ve had the privilege of leading impactful projects across diverse industries. Here’s a glimpse into my journey:Exigo Technology Inc. (2022-2023):- Managed a squad responsible for the Backoffice of Health Align (The Helper Bees Company), a US Aging In - Place organization.- Orchestrated evolution and support, ensuring seamless operations.Kyani Inc. (2021-2022):- Led a squad handling the Backoffice for the salesforce of a global direct sales company specializing in health and wellness supplements.- Streamlined processes and optimized efficiency.Fator Bank (2020-2021):- Successfully managed two squads within a major Brazilian investment bank.- Navigated complex financial landscapes while delivering results.Neon Bank (2020):- Oversaw two squads in a Brazilian startup focused on banking and payments.- Thrived in a fast-paced, innovative environment.Biolab Pharmaceutical (2019-2020):- Led a dedicated team of 10, serving Biolab, one of Brazil’s largest pharmaceutical companies.- Prioritized excellence in service delivery.🚀 Key Competencies:- Agile Leader: Proficient in Scrum ceremonies (standups, retrospectives, planning, grooming).- Service Delivery: Leveraged Kanban for continuous delivery.- Tech Savvy: Azure DevOps boards management, Jira, and Confluence administration.- Strategic Vision: Guided by PMBOK principles.- People-Centric: Effective people management, communication, and risk mitigation.- Fluent in English: Advanced language skills for global collaboration.

As a Business Analyst at DB1 Group, I’ve been instrumental in driving successful projects by bridging the gap between business stakeholders and technology teams. Here are my key responsibilities:1. Requirements Elicitation:- Collaborated closely with stakeholders to understand their needs, pain points, and aspirations.- Conducted thorough interviews, workshops, and analysis to extract precise requirements.2. Requirements Writing and Management:- Translated complex business needs into clear, concise, and actionable requirements.- Ensured traceability, prioritization, and alignment with project goals.3. Prototype Creation:- Developed interactive prototypes to visualize solutions and validate concepts.- Facilitated feedback loops to refine designs iteratively.4. BPMN Designing:- Modeled business processes using BPMN (Business Process Model and Notation).- Streamlined workflows, identified bottlenecks, and proposed enhancements.5. Liaison and Collaboration:- Acted as a bridge between end-users, developers, and project managers.- Facilitated effective communication, ensuring everyone was on the same page.

As a dedicated developer at Benner, I played a pivotal role in the support and evolution of a sophisticated Private Health Insurance ERP System. My responsibilities encompassed ensuring seamless functionality, enhancing features, and optimizing performance.🚀 Key Contributions:- System Support: I provided timely technical assistance to users, resolving issues promptly and maintaining system stability.Technology Stewardship:- Leveraged the .NET Framework 4.5 to build robust and scalable components.- Developed critical modules using Delphi 7 for seamless user experiences.- Maintained legacy systems in VB6 to ensure continuity.- Managed and optimized SQL databases for efficient data retrieval and storage.