Osman El-Baba Email & Phone Number

Having success, performance and excellence as a goal, keeping an open door for the non ending task of gaining more and more knowledge; Each position I occupied provided additional experience and know how and enriched me in a way that it kept raising the standards of performance and expectations and pushing me always to compete with myself. The following summarize the various experience and knowledge gained and refined throughout the different positions (listed below) I occupied during the last 25 years: Ability to Manage, Recruit, Guide, Direct and Enhance the performance of the employees making use of their best features and highlighting their weaknesses and errors so they learn from their mistakes. Ability to create solutions to solve and surpass obstacles. Project Management as per Best Practices & Standard Methodologies ( Prince 2 or PMP ).Experience in communicating and collaborating with staff, customers and management towards providing customer satisfaction and achieving the company goals. Creating a family like environment that encourage staff to better perform and provide valuable suggestions & ideas. Experience in adapting, enhancing, developing and implementing standard procedures depending on the specific situation and environment, and inline with the company general strategy. IT knowledge gained in various domains specifically IP related products and services ranging from transmission to application, from solution provision to service delivery.GSM General Knowledge gained in various domains From Call Center to IN & Data Center , From Billing & Revenue Assurance to Business Intellegence.Specialties: I.T. Maintenance , Service & SupportVSAT SystemsComputer Telephony TechnologiesVOIP TechnologiesWireless Network SystemsISP SetupBandwidth Management SolutionsBusiness Intelligence SystemsIP Contact Center & Prepaid Card Solutions & Management IP-PBX SolutionsFleet Management SystemsPersonel Tracking SystemsData Center Management Network Operating Center Management

Listed skills include Voip, Data Center, Telecommunications, Security, and 46 others.