Senior Cisco Collaboration Engineer
Current
Dec 2022 - Present
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Omer Emam Email & Phone Number
Cisco Collaboration Expert | CCIE Collaboration #66075, Webex , Microsoft teams
at
Digital Keys Technologies
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Cisco Collaboration Expert | CCIE Collaboration #66075, Webex , Microsoft teams
Location
Jubail, Eastern, Saudi Arabia
Who is Omer Emam? Overview
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Omer Emam is listed as Cisco Collaboration Expert | CCIE Collaboration #66075, Webex , Microsoft teams at Digital Keys Technologies, based in Jubail, Eastern, Saudi Arabia. AeroLeads shows a matched LinkedIn profile for Omer Emam.
Omer Emam previously worked as Senior Cisco Collaboration Engineer at Digital Keys Technologies and Cisco Collaboration Engineer at Swcc_Ksa. Omer Emam holds Bachelor’S Degree, Computer Science from Cairo University.
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Email format at Digital Keys Technologies
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Digital Keys Technologies
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Profile bio
About Omer Emam
As a Senior Cisco Collaboration Engineer at Digital-keys, I have 15 Years of experience in supporting and developing the Cisco Unified Collaboration environment for one of the world's largest petrochemical companies. I have the CCIE Collaboration certification, which demonstrates my advanced skills and knowledge in designing, deploying, and troubleshooting complex and innovative collaboration solutions.I have also contributed to the strategic development of the Unified Collaboration platform, leveraging my significant experience in implementing, configuring, and troubleshooting various Cisco applications, such as Unity, Expressway, CUBE, MRA, UCCX Scripting, Video Conferencing, and WebEx Control Hub. I have also coordinated technical resources, delivered project documentation, and operated customer video infrastructure with Cisco Meeting Server. My mission is to provide reliable, secure, and scalable collaboration solutions that enhance business productivity and efficiency.
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Omer Emam's current company
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6 roles
Omer Emam work experience
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Cisco Collaboration Engineer
- Ongoing support and continual development of the Cisco Unified Collaboration environment
- Contribute to the strategic development of the Unified Significant experience in implementing, configuring and troubleshooting Cisco Unified Collaboration application: CISCO Unity, Expressway, CUBE, MRA, UCCX.
- troubleshooting Cisco united computing system (UCS) and VMware vSphere
- Provides ownership of Technical Solution Deliverables. These could include:
- As-Builts and project documentation
- Coordinating technical resources
Apr 2021 - Dec 2022
Cisco Collaboration Engineer -Uccx
I’ve been participating in the UCCX contact center and IP telephony projects’ requirement specifications and gathering session, as well as the supervision on the installation and testing then following up on the operation, and acing as second level of support. I’m Act as a technical expert to cover the business requirements from technical perspective.
Aug 2016 - Apr 2021
Senior Business Develpment Executive And Training Coordinator
Just Supply Chain (Jsc)
Map out training plans, design and develop training programs (outsourced or in-house)Choose appropriate training methods per case (simulations, mentoring, on the job training, professional development classes etc)Market available training opportunities to employees and provide necessary informationConduct organisation wide needs assessment and identify.
Jul 2015 - Jun 2016
Technical Support
Act as a first line of support to all VF Egypt internet users’ inquiries ( technical / billing ).§ Provides relevant and accurate information (Services, Products & Policies)§ Follow up with second line of support to make sure that all escalated problems will be solved in the appropriate time § Provide customer with appropriate options/right suggestion.§.
Apr 2012 - Apr 2015
Sales Account Manager
You will establish and maintain customer relationships at the executive / business decision maker level.You will develop & present compelling business cases to customers, maintain expert-level knowledge of all elements of the business case, including the drivers of cost, benefit and risk.You will partner closely with Engineers/Architects to align the.
Nov 2008 - Nov 2012
1 education record
Omer Emam education
FAQ
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What company does Omer Emam work for?
Omer Emam works for Digital Keys Technologies.
What is Omer Emam's role at Digital Keys Technologies?
Omer Emam is listed as Cisco Collaboration Expert | CCIE Collaboration #66075, Webex , Microsoft teams at Digital Keys Technologies.
Where is Omer Emam based?
Omer Emam is based in Jubail, Eastern, Saudi Arabia while working with Digital Keys Technologies.
What companies has Omer Emam worked for?
Omer Emam has worked for Digital Keys Technologies, Swcc_Ksa, Mouwasat Medical Services, Just Supply Chain (Jsc), and Vodafone Egypt.
How can I contact Omer Emam?
You can use AeroLeads to view verified contact signals for Omer Emam at Digital Keys Technologies, including work email, phone, and LinkedIn data when available.
What schools did Omer Emam attend?
Omer Emam holds Bachelor’S Degree, Computer Science from Cairo University.
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