Brand Identity Design and Communication: Rebranded Swapxpert's Learning into a cohesive and accessible product named "Leme’’, integrating it seamlessly into the company ecosystem. The product achieved 95% NPS after a successful learner onboarding for the 2-month pilot launch.Digital Transformation: Spearheaded the development and implementation of Swapxpert's core technology infrastructure, resulting in a 40% improvement in infrastructure efficiency and reduced operational costs.Leadership and Team Management: Orchestrated the adoption of agile methodologies across the organization, significantly reducing time-to-market for new products. This resulted in accelerated company growth and a 60% increase in customer satisfaction scores.Brand Partnership and Collaborations: Identified and secured valuable business partnerships to expand the company's reach and potential customer base. This significantly increased the rate at which new users adopt Swapxpert's services.

Neumrks is a Creative Agency where designing product experience is everything.Our cross-functional team loves businesses of all sizes and the amazing products they are ready to launch.Collaborated with the team at R&M Apartments, a shortlet home, proposing and executing the design of a customer automation strategy, chatbot, and responsive websiteCreates data-driven solutions for clients struggling with product adoption.