• Designed and implemented scalable algorithms to assess customer qualifications and product availability for a large user base.• Launched and enhanced enterprise product rollouts, addressing bugs and optimizing performance for both front-end and back-end applications, resulting in improved efficiency for users.•Collaborated with cross-functional teams and stakeholders to ensure high-quality project delivery, maintaining customer satisfaction and team morale throughout the process.

APPLICATIONS:TEbot Student Chatbot - Full-stack Chatbot Application using C#, Vue.JS, CSS, HTML, JavaScript, and MSSMS. Used ASP.NET to make requests to server-side APIs where controllers use various HTTP verbs within ADO.NET to make SQL requests and retrieve chat information from a database based on user keywords. Created a chatbox page and display that takes in user requests using Vue.Js that then interacts with the backend controllers using AXIOS as the connection library from the front end.Tenmo Money Transfer Application - A backend money transfer application using C#, SQL, REST API, JSON, and JWT. The application takes in user requests on the client side and uses ASP.NET to make requests to the server side API. Users can deposit, withdraw, send money, and request money using SQL requests and transaction queries within various DAO’s in server. (Venmo Clone).Confectionary E-Commerce Web Platform and Application - a backend console application using C# and SQL. The application imports inventory from a CSV file and allows authenticated users to add money to their account and make purchases on the e-commerce platform using their account balance. The application also tracks inventory on the platform and provides a detailed receipt of all transactions completed in the session. All transactions and total sales are recorded in an external CSV file for record keeping.

•Maximized efficiency using lean methodologies, strategic planning, and automation analytics to drive weekly performance KPIs in a fast-paced warehouse environment.•Led a team of 14 full-time supervisors and 450 warehouse associates on a daily basis •Improved operation processes, kept a strong focus on safety and service initiatives, and prioritized a positive and uplifting work environment.

•Led a surveillance room that had complete camera access, equipment control, conveyor control, and trailer positioning control of the third-largest UPS automated facility worldwide. •Implemented various metrics tracking tools that improved throughput, efficiency, and accuracy while exposing bottlenecks and inefficiencies which were previously overlooked. •Created and streamlined communication channels among the operations team and support functions to ensure that all involved parties were given an opportunity to provide feedback to each other in order to find the most effective solutions to internal bottlenecks.

•Coordinated the daily operation of warehouse associates and supervisors within various areas of the hub operation.•Successfully monitored and analyzed any and all opportunities to cut costs and improve efficiencywhile maintaining safety initiatives, upholding quality standards and expectations, and cultivating high morale within the workforce.