Hi, my name is Olivia and I am a highly qualified Learning & Development Professional with a passion for arts, culture, literacy and education. I'm currently freelancing as an events assistant and have an amazing array of stories to tell about my work history.I graduated in 1999 from ACU with a Bachelor of Business Degree majoring in Human Resources (average grade: Distinction) so my work ethic was there right from the beginning, I just needed lots of on the ground experience to tie it all in and make me the extremely capable and versatile worker I am today.My specific areas of interest and expertise includes:+ Professional Development - coordination of all logistics, basic training & facilitation and evaluation.+ Employee Opinion Surveys+ Instructional Design+ OnboardingAt this stage in my career I'm interested in moving away from basic admin roles and using more of my skill set to create better work practices for my team. I really do believe that in this day and age, organisations have created their own bureaucracy which slows down processes, creates unnecessary work and leads to poor customer service due to complicated work practices. Drop me a line if you think there may be an opportunity for us to work together, or if you have a project in mind that requires a fresh pair of eyes and some innovative thinking.My most recent work experience is listed below, please refer to my resume for my detailed work history.