Healthcare IT strategist, consultant, and project manager to drive the development and implementation of customized technology enhancements on behalf of public sector clients, including the second largest Planned Parenthood region in the state, Adventist Health White Memorial Hospital, and multiple federally qualified healthcare centers (FQHCs) throughout Los Angeles, Kern, Tulare, and Fresno Counties. • Salvaged a failed IT implementation (NextGen practice management and EHR) and increased collections on claims to 90%+ for a 3-facility FQHC in Los Angeles County by training all providers and staff in NextGen, improving documentation and charge capture at point of care and in the back office, and implementing data analytics / dashboards • Achieved transformational improvements in morale and productivity within the struggling IT department of a $50MM healthcare organization by restructuring the department; coached the IT management team from the brink of termination to status as a key partner to executive leadership • Helped smaller FQHCs reach unprecedented levels of performance despite limited resources by directing new system implementations and leading data analytics development, including implementation of business intelligence dashboards and KPI reporting• Improved IT staffing, workflows, and systems by providing IT assessments and SWOT analyses to executives • Reduced administrative overhead and streamlined daily administrative and communication services by migrating outdated internal systems to Office365 and implementing non-profit donated cloud services for multiple organizations • Currently working with a client to enable central management and security of their environment by building an Active Directory environment for their network in the cloud (Azure)

Laid foundation for rapid growth and expansion by redesigning and integrating systems following multiple mergers and acquisitions. Built a high-performing IT department of 17 from the ground up to serve 500 employees. Created and managed an IT budget of $3MM and oversaw all IT projects and services, including business services (which housed data analytics), the help desk, and application support. • Rescued a failing merger with six provider pediatric practices by migrating a highly customized Greenway electronic health records (EHR) practice into NextGen workflows, driving data migration, and supporting providers with one-on-one training and coaching • Built state of the art communications by replacing outdated phone system with latest Cisco UC platform

Brought EPFMC into the 21st century by developing and executing a 3-year IT strategic plan, including designing, building, and staffing the first dedicated IT department, designing and building the entire corporate network and associated communications, and creating the first on-site data center, which provided 99.9% uptime and robust protections against emergencies. Managed an IT budget of ~$2–3MM and a team of 8 to serve 400 employees. Worked closely with acquisition team to acquire and restructure Family Practice Residency Program from USC.• Collaboratively drove a near doubling in corporate revenue growth ($19MM in 2008 to $40MM in 2015) by serving as a technological and strategic innovator within the senior management team • Designed and launched a streamlined corporate data infrastructure and mission-critical information systems to provide real-time clinical and financial data from multiple sources• Drove continuous enhancement of data collection accuracy and efficiency to support corporate reporting for regulatory compliance, management oversight, program performance evaluation, and grant purposes• Opened two new clinical facilities, leading and coordinating across construction, IT, and operational teams to ensure the success of integration and licensing efforts • Supported acquisition of $2MM+ in federal incentive payments by leading a meaningful use project • Reduced recurring costs while improving performance and bandwidth by implementing wireless line-of-sight communications between facilities • Led an EHR selection committee to evaluate, select, and implement an EHR system • Part of Executive Team to oversee the acquisition and reinvigoration of Family Practice Residency Program from USC. Increased revenues by over $1M post acquisition.

Description: for global Department of Defense contractor. Implemented regular system administration tasks, including user and security administration, software upgrades, daily and cyclical health, and status checks. Planned and implemented patch management strategies across key architectures. Managed all system backups and redundancies.KEY ACCOMPLISHMENTS:- Drove reductions in operating costs and increased efficiencies through a virtualization project for over 90% of IT systems.- Played a pivotal role in achieving less than 24-hour recovery time with no data loss during a complete building disaster where all systems at a core facility were permanently taken offline.

Description: Guided internal staff and clients on technical deployment and operation, travelling to client site to deploy software, consulting on technical operations, setup, and management of systems. KEY ACCOMPLISHMENTS:- Improved efficiency by creating Active Directory Infrastructure to replace peer-to-peer network.- Provided operational support aligned with business strategies by creating Chief Information Officer job description and salary requirements.