Ofer Lavan work email
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Ofer Lavan personal email
I am a self-motivated Manager who enjoys challenges and believes in a creative problem solving and driving open innovation through a culture of collaboration.Growing in two different worlds of Professional Services and Product, I gained a unique experience in Customer facing Solution Delivery but also had the opportunity to manage R&D and Product Support teams. I have strong Interpersonal skills and an enthusiasm for strengthening and creating personal relationships with Customers, Partners and international Teams. I have a proven international experience in multicultural environments: Managing and Implementing large-scale projects across multiple countries and Building, Mentoring and Leading multicultural teams.My Software Engineering background and my personal development as a Manager have strengthened my ability to see the big picture and at the same time having a keen ability to pay attention to details.
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Chief Technology OfficerGroh SystemsIsrael -
Vp R&DGroh Systems Apr 2021 - PresentIsrael
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Product Support ManagerTop Image Systems Jun 2017 - Feb 2020Tel Aviv Area, IsraelHead of Product Maintenance & SupportLead a Global Product Maintenance & Support teams (Israel and Vietnam). -Leading offshore Product Maintenance team (Vietnam). -R&D Support Lead (Tier 3&4) -Writing Product Roadmaps and responsible for the on-time execution of Product releases. -Work closely with R&D, Product and global Professional Services teams. -
R&D Support ManagerTop Image Systems May 2015 - Jun 2017Tel Aviv Area, IsraelLead the R&D Support team within the organization R&D center -Lead Tier 3 & 4 Support teams -Recruiting and training team members to enhance their skills and their support orientation. -Using Salesforce to monitor team performance & KPIs to increase team efficiency. -Extending and optimizing the company Global Support baseline and operations. -
Senior Support Engineer (Tier 4)Top Image Systems Mar 2013 - May 2015Tel Aviv Area, IsraelTier 4 Technical Product Support -Investigate Technical Support issues being escalated from Tier 3 support. -Provide Technical Product Support to the Global Engineering & Professional Services teams. -Work as a part of the R&D team on critical field issues investigation and debugging. -
Professional Services Technical Channel ConsultantTop Image Systems May 2011 - Mar 2013Tel Aviv Area, IsraelSupporting the company partners as well as Managing the company’s Channel activities. -Managing partners requests as part of the Company’s Partner Program. -Serve as a focal point for the global channel. -Provide Onsite & Offsite support, training and mentoring to the company’s strategic partners. -
Project ManagerTop Image Systems Jan 2008 - May 2011Tel Aviv Area, IsraelManage multiple global projects -Responsible for a successful Project Delivery. -Create project plan, project charter and project schedule in Agile methodology. -Risks management throughout the project lifecycle. -
Implementation EngineerTop Image Systems Jul 2006 - Jan 2008Tel Aviv Area, IsraelProfessional Services Engineer in Global strategic projects -Responsible for the Project Deployment according to the detailed System Design and schedule. -Developing the Business Logic layer using the product API. -Applying business rules models using C# and .NET platform. -
Full-Stack DeveloperThomson Data Corporation (Tdc) Sep 2003 - Apr 2006Melbourne, Australia-Server & Client development (ASP.NET C#) -Legacy Product Maintenance (Microsoft Visual Foxpro)
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Deployment Engineer & Product SupportThomson Data Corporation (Tdc) Jul 2002 - Sep 2003Melbourne, Australia-Responsible for Project onsite Implementation in Retail stores across Australia-Providing Product Technical Support the customer base.
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Technical Trainer & Helpdesk SupportEds Group Jan 1999 - Nov 1999Tel Aviv Area, Israel-Helpdesk support for Tnuva software users -Training of “Milk Receiving” system in all Israel Tnuva Dairies
Ofer Lavan Education Details
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Computer Science
Frequently Asked Questions about Ofer Lavan
What company does Ofer Lavan work for?
Ofer Lavan works for Groh Systems
What is Ofer Lavan's role at the current company?
Ofer Lavan's current role is Chief Technology Officer.
What is Ofer Lavan's email address?
Ofer Lavan's email address is of****@****ems.com
What schools did Ofer Lavan attend?
Ofer Lavan attended The Open University Of Israel.
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