Carlos Villa Email and Phone Number
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With over 8+ years of experience in Learning and Development, Leadership Development, and Talent Development, I am dedicated to empowering individuals and organizations to reach their full potential. Throughout my career, I have designed and implemented comprehensive training programs that have significantly improved employee performance and engagement. I have also coached executives to enhance their leadership skills, resulting in more effective and strategic decision-making processes. My approach blends innovative strategies with a deep understanding of adult learning principles, ensuring impactful and sustainable development solutions.I thrive in dynamic environments, leveraging my expertise in restaurants, hospitality, non-profits and the arts to drive organizational growth and cultivate high-performing teams. I am passionate about continuous learning and development, and I am committed to staying at the forefront of industry trends and best practices.My key strengths are:- Classroom Facilitation (In-Person and Virtual)- Training Delivery - Group, Peer and 1:1 Coaching - Instructional Design - Curriculum Development - DEI - Project and Process Management - Problem Solving and Decision Making - Communications Planning and Delivery - Branding and Strategy
Panda Restaurant Group
View- Website:
- pandarg.com
- Employees:
- 16092
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Learning And Development Training SupervisorPanda Restaurant GroupLos Angeles, Ca, Us
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Manager, Learning And Talent DevelopmentPanda Restaurant Group Aug 2024 - PresentRosemead, California, Us
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Supervisor, Learning And Talent DevelopmentPanda Restaurant Group Jan 2023 - Aug 2024Rosemead, California, Us• Consulted with senior leadership to close 85% of learning gaps, directly contributing to operational efficiency and improved leadership performance.• Led the development and implementation of a new onboarding system, resulting in a 90% satisfaction rate and aligning training with organizational objectives.• Managed and developed a team of 6 facilitators, delivering 62 accredited classroom curriculums, which enhanced leadership competencies across the organization.• Piloted a leadership program for 38 store managers, resulting in a 100% pass rate in critical management competencies, boosting promotion readiness.
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Senior Learning And Development TrainerPanda Restaurant Group Aug 2021 - Jan 2023Rosemead, California, Us• Managed and oversaw company's facilitator development of 50+ Operations Leaders company-wide.• Spearheaded the development of a leadership curriculum that improved Operations Leaders' training effectiveness, leading to a 20% increase in team retention.• Directed the professional growth of junior facilitators, resulting in the successful delivery of 58 classroom curriculums and a consistent increase in leadership capabilities.• Collaborated cross-functionally to develop leadership courses, enhancing business acumen, presentation skills, and decision-making quality among multi-unit leaders.
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Learning And Development TrainerPanda Restaurant Group Feb 2020 - Aug 2021Rosemead, California, Us• Redesigned learning curriculums for the University of Panda, leading to a more inclusive and effective training experience for diverse employee groups.• Collaborated with different SME's to curate, deliver and monitor new learning content for both Store Operations and Support Center (Corporate).• Developed and facilitated new training programs in DEI, problem-solving, and leadership, resulting in improved team cohesion and decision-making across 500+ managers.• Facilitated over 100+ Leadership Development courses for Store Operations and Support Center partners.
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Learning And Development CoordinatorPanda Restaurant Group May 2018 - Feb 2020Rosemead, California, Us• Delivered over 100+ training programs, seminars, and conferences for Store Operations and Support Center (Corporate) associates annually.• Supported in monitoring and evaluating training program effectiveness based on feedback.• Managed and oversaw 55+ annual professional development classes through Company's Corporate University.• Evaluated class participant performance in courses and provided feedback and coaching throughout all courses and at their conclusion.
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Regional Marketing CoordinatorPanda Restaurant Group Oct 2016 - May 2018Rosemead, California, Us- Secured 80 community partners to successfully launch new store openings.- Supported 5 new campaign launches by coordinating local store marketing efforts.- Led 20 local store marketing training classes for General Managers in multiple regions.- Adapted marketing collateral to effectively communicate with target audiences.- Managed 100+ partner relationships through company fundraising center.
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Social Media & Communications ConsultantIndependent Consultant Jun 2015 - Nov 2016- Consulting small non-profit organizations & individuals on how to use their voices through various online channels to better their communications strategies & tactics- Guided clients through the development of their strategic digital communications plans - Mentored clients on how to build, nurture & maintain relationships with online influencers - Advocated necessary measurement tools and practices to clients, in order to help them understand and analyze their results- Assisted with live social media posting at concerts, shows & events
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General ClerkAldine Isd Aug 2014 - Jul 2016Houston, Tx, Us- Act as translator & interpreter when necessary - Assist parents & students with general campus questions- Assist parents & campus registrar with student registration - Input various student & parent data into district database system - Monitor & maintain campus office supply inventory -
Social Media InternIntegrate Agency Sep 2013 - Dec 2013Houston, Texas, Us- Scheduled & executed day-to-day social media activity for clients- Collaborated with social media account executives in the creation & execution of social media campaigns- Attended client events to assist with live social media posting & interaction- Assisted in the creation of editorial calendars for clients- Maintained execution of editorial calendars & strategic direction of clients- Facilitated in the content creation of blogs, review sites, etc. - Assisted in the execution of media coverage lists, media drop-offs, event calendar postings & various PR tasks -
Fundraising RepresentativeAlley Theatre Feb 2013 - Jun 2013Houston, Tx, Us- Learned all aspects about client’s fundraising program- Explained fundraising program to prospective & current clients- Called in-house to secure gifts from theater patrons - Performed variety of duties related to the fundraising campaign -
Social Media & Marketing InternBob Bennett & Associates Jan 2013 - Jun 2013Houston, Texas, Us- Implemented social media best practices across various platforms- Managed social media campaigns & activity - Developed & maintained marketing campaigns - Assisted in conducting market research & implementation- Improved & maintained firm’s online presence through SEO & SEM best practices -
V.P. Of Promotions, Advertising & Social MediaAmerican Marketing Association: University Of Houston-Downtown Chapter Jan 2012 - Dec 2012- Developed & maintained marketing collateral - Drafted copyright- Developed & maintained social media campaigns - Managed on-campus organizational events - Assisted in planning for promotional events
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Student Office AssistantUniversity Of Houston-Downtown Feb 2010 - Dec 2012Houston, Tx, Us- Managed files- Input data & created charts, graphs, spreadsheets using Excel- Provided University information to students, employees & other outside entities- Assisted with administrative duties
Carlos Villa Skills
Carlos Villa Education Details
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University Of Houston-DowntownGeneral Business
Frequently Asked Questions about Carlos Villa
What company does Carlos Villa work for?
Carlos Villa works for Panda Restaurant Group
What is Carlos Villa's role at the current company?
Carlos Villa's current role is Learning and Development Training Supervisor.
What is Carlos Villa's email address?
Carlos Villa's email address is ma****@****cox.net
What is Carlos Villa's direct phone number?
Carlos Villa's direct phone number is (626) 799-9898 *****
What schools did Carlos Villa attend?
Carlos Villa attended University Of Houston-Downtown.
What are some of Carlos Villa's interests?
Carlos Villa has interest in Civil Rights And Social Action, Environment, Human Rights, Arts And Culture, Health.
What skills is Carlos Villa known for?
Carlos Villa has skills like Social Media, Social Media Marketing, Marketing, Public Relations, Facebook, Microsoft Excel, Advertising, Event Planning, Microsoft Office, Fundraising, Social Networking, Market Research.
Who are Carlos Villa's colleagues?
Carlos Villa's colleagues are Luke Barthelemy, Eric Lin, Vanessa Frausto-Lopez, Hubert Klof, Yessenia Mancia, Wil Buffet, Douglas Casco.
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