Oscar Galvez Email & Phone Number

Chicago, Il, Us

Bloomingdale, Il

Independently pursued project opportunities in untapped accounts resulting in a 20% increase in new business and $2 million in additional revenue.Slashed project costs by up to 30% (without sacrificing satisfaction) by thoroughly analyzing project requirements, breaking down costs, and consulting on application changes for a more cost-efficient design.Improved company efficiency by 30% by developing a user interface application to streamline processes, automate documentation, organize projects, and manage data.Successfully managed over 100 projects to date and within the allocated budget. Provided support during the start-up of all projects to ensure implementation efforts were completed within the project scope and to customer satisfaction.Prepared technical specifications, layouts, and conceptual design by studying the client's product and application. Served as the primary liaison between the customer, sales, and design engineer to ensure the project adheres to the budget and schedule.Attended client meetings to develop project objectives, schedule, client requirements, and cost analysis as well as ensure project feasibility. Reviewed final project plans and proposals in collaboration with management and customers.

Batavia, Il

Implemented a process to uniquely identify equipment function and paths which allowed team members to provide quick support for the service and installation of hardware, reducing mistakes and increasing efficiency.Supported project manager and technical team with various duties that included purchasing, scheduling, installation, modifications, and troubleshooting problems as they arise by finding efficient and effective solutions.Reviewed design implementation and strategy in collaboration with the design engineer to integrate and fabricate custom-design equipment using system schematics and drawings.Maintained, created, and updated technical documentation (which included manuals, procedures, and designs) utilizing computer aid software (CAD and MS).

Downers Grove, Il

Optimized workloads for technicians by fabricating intricate test circuits and developed an application to track all orders to accelerate the turnaround rate for repairs, reducing cost, time, and increasing customer satisfaction.Supported product manager with product development from early planning stages through deployment and performance measurement.Established and presented training materials for sales, account management teams, and clients.

Chicago, Il

Spearheaded an initiative to develop a user-friendly website and incorporated SEO techniques thereby increasing online presence by over 70%.Analyzed data from Google Analytics to increase and improve website conversion rates, visitor engagement and site satisfaction.Increased company profits and attracted additional business by establishing a computer repair and sales department that grossed over $150,000 within 2 years.Assigned duties for the repair of entertainment equipment, computers, audio, and video systemsTested systems to ensure full restoration and all defects to be successfully resolved.

Delegated duties for the upkeep of equipment valued over $30 million and earned repeated recognition for the team’s timely performance.Conducted quality control inspections and training for equipment preparation