● Managed IT operations for 5 manufacturing facilities.● Implemented and maintained routing protocols (OSPF, BGP) across a multi-site WAN, reducingnetwork latency by 15%.● Resolve critical network issues within an average of 2 hours, minimizing downtime for production.● Analyze and troubleshoot network performance issues.● Analyze hardware and configuration requirements and make subsequent changes to hardwareand software to meet test objectives while… Show more ● Managed IT operations for 5 manufacturing facilities.● Implemented and maintained routing protocols (OSPF, BGP) across a multi-site WAN, reducingnetwork latency by 15%.● Resolve critical network issues within an average of 2 hours, minimizing downtime for production.● Analyze and troubleshoot network performance issues.● Analyze hardware and configuration requirements and make subsequent changes to hardwareand software to meet test objectives while balancing resource availability and performance.● Detailed schematics, planning, installation and support of network communication systems.● Troubleshoot, update, repair hardware/software.● Website maintenance and updates.● Quickly arrange repair for hardware in the event of hardware failure.● Disaster recovery planning and implementation in both desktop and virtual environments.● VM Administration - including compute, storage and network, hypervisors and containers, all withbuilt-in resilience, self-healing, disaster recovery capabilities, and security. Show less

● Problem solving and assists with software applications and hardware systems.● Technical assistance and maintenance support to departmental end users.● Maintains applicable records of all maintenance and repairs